{"id":3206629,"url":"https://alion.io/job/accel-entertainment-warehouse-technician-class-c-dotdrivers-wanted","title":"Warehouse Technician (Class C DOT/Drivers - Wanted)","company":{"id":3865823,"name":"Accel Entertainment","domain":"accelentertainment.com","url":"https://alion.io/company/accel-entertainment","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tinley Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-04T15:59:38Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"About Us\nAccel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.\nAccel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting.\nJob Description:\nPerforms warehouse-based inspection, movement, cleaning, repair, preparation, installation, and decommissioning of gaming, amusement, ATM equipment, and other company assets in accordance with Accel Entertainment and Illinois Gaming Board specifications and installations at customer sites. This is a three-level progression based on technical proficiency, level of experience, independence, quality, and contribution to team capability.\nDUTIES AND RESPONSIBILITIES\nWarehouse Technician I\nPerforms a broad range of warehouse and equipment-support functions based on operational needs, including receiving, cleaning, staging, moving, loading, unloading, installing, and preparing video gaming terminals, ticket redemption machines, ATMs, amusement equipment, parts, and other company assets\nPerforms basic equipment inspections, cleaning, parts removal, installation, and equipment disassembly/reassembly using established procedures and work instructions.\nRemoves, replaces, and installs common equipment components and peripherals, including locks and related components, in accordance with approved controls and procedures.\nSafely operates and uses material-handling and labor-saving equipment, including forklifts, pallet jacks, dollies, hand trucks, and similar equipment.\nUse hand tools, power tools, and other equipment necessary to perform assigned warehouse and equipment-related duties.\nBe cross-trained and assigned to different warehouse and equipment-support functions based on operational needs.\nAssist with equipment installations, removals, exchanges, and other field-related activities as needed.\nCompletes assigned work accurately, maintains warehouse and work-area organization, and reports damaged equipment, safety concerns, inventory needs, and other identified issues.\nFollows all department, company, safety, and gaming-regulatory procedures and provides professional internal and external customer service.\nWarehouse Technician II\nPerforms all Warehouse Technician I duties with greater independence and demonstrates increased technical proficiency with gaming, amusement, ATM, and associated equipment.\nInspects, tests, cleans, diagnoses, repairs, prepares, and decommissions equipment using established procedures and appropriate diagnostic tools.\nIdentifies and resolves common electronic, mechanical, peripheral, and configuration issues; completes routine repairs and appropriately escalates problems requiring advanced technical support.\nRemoves, replaces, and installs common equipment components and peripherals, including locks and related components, in accordance with approved controls and procedures.\nHas working knowledge of VGT and amusement equipment and performs troubleshooting to determine appropriate repair, component replacement, or escalation.\nAssists with equipment readiness and quality checks prior to deployment.\nSafely operates and uses appropriate material-handling and labor-saving equipment when moving, preparing, repairing, or staging equipment.\nLead field installations, removals, and exchanges, including equipment movement, setup, component installation, and technical support.\nCoordinates parts and inventory needs and assists with maintaining efficient equipment flow through the warehouse.\nTroubleshoots and resolves routine equipment and installation issues encountered at customer locations and appropriately escalates issues requiring additional technical or operational support.\nDocuments completed work and identified equipment issues accurately and communicates technical information clearly.\nAssists with training and development of Warehouse Technician I employees and models safe work practices and procedural compliance.\nWarehouse Technician III\nPerforms all Warehouse Technician I and II duties with a high degree of independence and demonstrates the technical and operational proficiency necessary to support both warehouse and field activities.\nSafely operates assigned company vehicles and maintains all driver's license, DOT, medical, or other qualifications required for those vehicles.\nLead complex deliveries, installs, removes, exchanges, and transports video gaming terminals and other assigned equipment at customer locations without direct supervision.\nSafely loads, secures, transports, unloads, moves, and positions equipment using appropriate material-handling and labor-saving equipment, including dollies, hand trucks, pallet jacks, and other approved devices.\nIndependently performs equipment setup, installation, connection, testing, and verification necessary to complete assigned installations and removals.\nTroubleshoots and resolves equipment and installation issues encountered at customer locations and appropriately escalates issues requiring additional technical or operational support.\nCompletes all required installation, removal, device-entry, equipment, and regulatory documentation accurately and timely.\nCommunicates professionally with customers and other stakeholders while representing the company at customer locations.\nPerforms and supports quality checks to ensure equipment is complete, operational, and ready for deployment.\nAssists with training and development of Warehouse Technician I and II employees and models safe work practices and procedural compliance.\nSupports special projects, process improvements, equipment initiatives, and other warehouse or field activities based on operational needs.\nQUALIFICATIONS\nCommon Requirements for All Levels\nAt least 21 years of age\nWith training, ability to use hand tools, power tools, test equipment, forklifts, dollies, pallet jacks, and hand trucks\nWarehouse Technician I Experience\nHigh school diploma or equivalent required; technical coursework, vocational training, or related warehouse/equipment experience\npreferred.\nForklift certified preferred\nBasic mechanical aptitude and ability to learn electronic theory, equipment handling, and established repair procedures.\nNo prior gaming equipment experience required; 0-1 year of relevant technical, warehouse, mechanical, or equipment-maintenance experience preferred.\nWarehouse Technician II Experience\nTwo or more years of relevant experience repairing, maintaining, installing, or troubleshooting electronic, gaming, ATM, amusement, or similar equipment; or an equivalent combination of education and experience.\nDemonstrated working knowledge of basic electronic theory and mechanics and proficiency with diagnostic tools and instruments.\nAbility to independently complete routine diagnostics and repairs, manage competing priorities, and communicate technical issues clearly.\nWarehouse Technician III Experience\nAble to obtain and maintain an Illinois Gaming Board Terminal Handler's License.\nNon CDL Class C Driver’s License\nFour or more years of progressive technical experience in gaming, ATM, amusement, electronics, or comparable equipment maintenance and repair; advanced technical training preferred.\nDemonstrated expertise diagnosing and resolving complex equipment issues, applying sound judgment, and maintaining high quality and turnaround standards.\nExperience coaching others, reviewing work quality, coordinating equipment or parts priorities, and contributing to process improvements or special projects.\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\nFrequently required to stand, sit, walk, talk, and hear\nContinually required to utilize hand and finger dexterity, including use of a keyboard\nFrequently required to lift, push, pull, move, and position equipment and materials, including heavy equipment weighing up to 1,100 pounds, using appropriate material-handling and labor-saving devices such as forklifts, pallet jacks, dollies, hand trucks, and similar equipment.\nFrequently required to climb, balance, bend, stoop, kneel, or crawl\nSpecific vision abilities required for this job include close, distance, and peripheral vision, depth perception, and ability to adjust or focus\nExposure to hot and/or humid conditions and moving mechanical parts \nNoise level in the work environment is usually moderate\nBase Pay Range :\n$22.00-$26.50 per hour (Depending on warehouse level upon hire)\nThis range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.\nVoluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.\nAccel Entertainmentis an equal opportunity employer. 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