{"id":1477521,"url":"https://alion.io/job/accela-product-solutions-analyst","title":"Product Solutions Analyst","company":{"id":3449,"name":"Accela","domain":"accela.com","url":"https://alion.io/company/accela","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false},{"name":"JavaScript","optional":true},{"name":"MS SQL","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-29T19:00:44Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-02T09:02:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About the Role\nThe Product Solutions Analyst partners with customers to implement, configure, and optimize solutions using Elements XS, Accela's GIS-centric asset management platform. As part of the Professional Services team, this role works directly with clients to understand business requirements, configure solutions, develop workflows and reports, and support successful adoption of the platform.\nThe ideal candidate is a collaborative problem solver with strong analytical skills, a customer-focused mindset, and an interest in leveraging technology to solve business challenges.\nSpecific Responsibilities\nConfigure and support Elements XS and Connect solutions based on customer requirements.\nAnalyze business processes and translate requirements into scalable system configurations.\nDevelop workflows, forms, reports, and dashboards using platform tools.\nAssist with solution implementation, testing, training, and deployment activities.\nMaintain and enhance existing customer environments and integrations.\nProvide technical guidance and best practices to customers on solution utilization.\nSupport project delivery activities, including documentation, requirements gathering, and status updates.\nAssist with troubleshooting and escalated customer support requests.\nCollaborate with Professional Services, Product, and Support teams to drive successful customer outcomes.\nRequired Qualifications\n2+ years of experience in software implementation, business systems analysis, GIS solutions, technical consulting, or a related field.\nExperience gathering business requirements and supporting customer-facing technology solutions.\nWorking knowledge of GIS concepts and geospatial applications.\nExperience creating reports, dashboards, workflows, or business process solutions.\nWorking knowledge of SQL and relational databases.\nFamiliarity with HTML and web-based applications.\nStrong analytical, problem-solving, communication, and organizational skills.\nBachelor's degree in GIS, Information Systems, Computer Science, Engineering, Business, or a related field, or equivalent practical experience.\nPreferred Qualifications\nExperience with Esri GIS technology.\nFamiliarity with JavaScript, workflow automation, or application integrations.\nExperience with Microsoft SQL Server, Windows Server, or IIS.\nKnowledge of utility, municipal government, or asset management environments.\nExperience supporting software implementation or customer success engagements.\nAbility to travel occasionally as needed.\nABOUT ACCELA\nFor nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.\nOUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION\nAccela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.\nCOMPENSATION AND WELL-BEING\nThe annual base salary range for this full-time position is $90,000-$100,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.\nAccela is an Equal Opportunity Employer/Affirmative Action Employerand will respond to requests for job accommodations.\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation","description_format":"text","description_chars":5204,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-09-29T19:12:49Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":32,"reasons":["conf:13","velocity","win:early","comp:junior"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":true},"html_url":"https://alion.io/job/accela-product-solutions-analyst","json_url":"https://alion.io/job/accela-product-solutions-analyst.json","meta":{"generated_at":"2026-10-03T01:08:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":987,"day_limit":5000,"remaining_today":4013,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}