{"id":241123,"url":"https://alion.io/job/accela-sr-consultant","title":"Sr. Consultant","company":{"id":3449,"name":"Accela","domain":"accela.com","url":"https://alion.io/company/accela","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T21:12:10Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-06T18:43:39Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"ABOUT THE ROLE\nAccela is seeking a Sr. Consultant to join our Professional Services team. The Senior Consultant plays a critical, customer-facing role that blends strong business analysis and requirements facilitation with hands-on configuration and cross-functional coordination. This role partners closely with customer stakeholders to understand business objectives and desired outcomes, then translates those needs into requirements, configuration decisions, and implementation artifacts that guide successful delivery.\nSpecific Responsibilities\nLead structured requirements for elicitation activities including workshops, interviews, and working sessions with customer stakeholders.\nFacilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups.\nDocument and validate functional and non-functional requirements, business rules, assumptions, and dependencies.\nTranslate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories.\nDevelop current state and future state business process flows to identify inefficiencies, gaps, and improvement opportunities.\nUse business process flows as facilitation and decision-support artifacts to align stakeholders and guide solution design and implementation.\nPerform system configuration aligned to approved requirements and Accela best practices.\nPartner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies.\nAct as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understood.\nGuide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations.\nCollaborate with Project Managers to manage scope, identify risks early, and support informed decision-making.\nSupport testing and validation activities including UAT planning, defect triage, and resolution coordination.\nContribute to go-live readiness activities by validating configuration completeness, business process alignment, and operational readiness.\nRequired Qualifications\n3-5 years’ experience in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects.\nExperience developing and using business process flows (e.g., current-state and future-state) to facilitate stakeholder alignment and support solution design.\nHands-on experience configuring enterprise software solutions based on discovery requirements.\nDemonstrated ability to coordinate effectively with cross-functional technical teams.\nExperience documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories.\nAbility to think conceptually while maintaining attention to detail in configuration and documentation.\nProven problem-solving skills with the ability to recommend practical, best-practice solutions.\nStrong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholders.\nExperience working within defined project scope and supporting change control discussions.\nComfort in operating in fast-paced, multi-stakeholder delivery environments.\nDesired Qualifications\nPrevious professional services or consulting experience (Big 5 consulting a plus).\nGovernment or public-sector domain expertise.\nMentoring or coaching experience to other consultants on facilitation techniques, documentation standards, and customer engagement practices.\nExperience documenting and communicating cross functional workflows to support technical design and integration planning.\nABOUT ACCELA\nFor nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.\nOUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION\nAccela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.\nCOMPENSATION AND WELL-BEING\nThe annual base salary range for this full-time position is $100,000-120,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. \nAccela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.\nAccela is an Equal Opportunity Employer/Affirmative Action Employerand will respond to requests for job accommodations.\nAll qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation","description_format":"text","description_chars":6425,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-09-05T10:29:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3","filings_12m":3,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":167500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.903,"p_room":0.45,"age_days":55,"expected_fill_days":32,"reasons":["conf:1","velocity","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/accela-sr-consultant","json_url":"https://alion.io/job/accela-sr-consultant.json","meta":{"generated_at":"2026-10-06T21:03:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":249,"day_limit":5000,"remaining_today":4751,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3449},"rest":"https://alion.io/mcp/rest/get_company?id=3449"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccela-sr-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccela-sr-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccela-sr-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accela-sr-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccela-sr-consultant"}]}