{"id":661946,"url":"https://alion.io/job/acceldata-technical-account-manager-xlake-data-ai-platform","title":"Technical Account Manager - xLake: Data & AI Platform","company":{"id":4497,"name":"Acceldata","domain":"acceldata.io","url":"https://alion.io/company/acceldata","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":77,"open_postings":37,"ghost_share":0.297,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":140,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alation","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Collibra","optional":false},{"name":"Databricks","optional":false},{"name":"GCP","optional":false},{"name":"Informatica","optional":false},{"name":"Kubernetes","optional":false},{"name":"Snowflake","optional":false},{"name":"Spark","optional":false}],"status":"live","first_seen_at":"2026-03-30T10:09:32Z","employer_posted_date":"2026-03-30","last_verified_at":"2026-10-23T17:51:19Z","board_verified":true,"closed_at":null,"days_open":207,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":206},"description":"ABOUT THE ROLE\nOur Technical Account Managers are customer-facing technical advisors and architects who own long-term customer success and value realisation for Acceldata’s strategic enterprise accounts.\nOur TAMs act as trusted technical advisors and architects, partnering closely with Strategic Account Managers, Product, and Engineering teams to translate customer business priorities into multi-quarter technical success plans, align product capabilities with customer needs, and enable predictable account expansion. This is a high-impact, consultative role focused on outcomes for both the customer and Acceldata.\nPlatform Link : https://www.acceldata.io/xlake-home\nRESPONSIBILITIES\nTechnical Leadership & Solutions Architecture\nLead high-impact customer technical projects, including reference architectures, how-to guides, demo applications, and production-grade MVPs.\nProvide technical leadership and consultation to support customers post-sale, guiding architecture, design, implementation, and adoption of Acceldata solutions.\nAssist customers with transformational data projects, including migrations, installations, and deployments in complex environments.\nHelp overcome technical challenges across Kubernetes, cloud platforms, and data workflows, optimizing customer deployments.\nCollaborate with internal Engineering, Product, Project Management, and Support teams to ensure successful delivery, issue resolution, and customer satisfaction.\nArchitect end-to-end solutions with a focus on scalability, performance, security, and cloud-native best practices.\nTravel to customer sites as needed to deliver deep technical engagement and business impact.\nProvide feedback to Product and Engineering on product gaps, areas for improvement, and feature requests that support long-term customer success.\nCustomer Success & Value Ownership\nAct as a trusted technical advocate for a defined set of accounts, partnering closely with Sales & Products.\nAuthor and manage Joint Success Plans / Success Contracts (for next 3-4 quarters).\nBuild strong relationships with customer technical stakeholders to ensure adoption, value realization, and satisfaction.\nMonitor technical health, usage adoption, and deployment success; proactively intervene and mitigate risks.\nParticipate in business and technical reviews, roadmap discussions, and strategic planning to align product value with customer objectives.\nTranslate technical achievements into business impact, providing actionable insights and metrics for customer leadership.\nREQUIREMENTS\n12+ years of experience as a Customer-Facing Architect in enterprise data management or data platforms and distributed systems (Data & Control plane architectures).\nDeep understanding of data pipelines and metadata management, data observability, lineage, and governance.\nFamiliarity with data quality, data catalog, and governance tools like Informatica, Collibra, Alation, Atlan, etc.\nExperience working across AWS, Azure, or GCP environments.\nExperience with modern cloud data platforms such as Databricks and Snowflake.\nHands-on experience with:- Apache Spark, Kafka, and other open source big data platform technologies.\n- Kubernetes and containerized workloads.\n\nStrong consultative mindset with enterprise customers, with the ability to translate business outcomes into technical architectures.\nExecutive-level communication and stakeholder management skills.\nProven ability to manage multiple complex customers simultaneously.\nComfortable influencing Product and Engineering through structured inputs.\nExperience in a global SI or consulting firm, managing multiple customer engagements in a consultative role, is highly desired.\nBachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).","description_format":"text","description_chars":3770,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Data Quality & Observability"],"lifecycle":[{"event":"open","at":"2026-09-10T21:38:03Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.761,"p_room":0.44,"age_days":206,"expected_fill_days":140,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/acceldata-technical-account-manager-xlake-data-ai-platform","json_url":"https://alion.io/job/acceldata-technical-account-manager-xlake-data-ai-platform.json","meta":{"generated_at":"2026-10-23T21:40:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4497},"rest":"https://alion.io/mcp/rest/get_company?id=4497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facceldata-technical-account-manager-xlake-data-ai-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facceldata-technical-account-manager-xlake-data-ai-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facceldata-technical-account-manager-xlake-data-ai-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acceldata-technical-account-manager-xlake-data-ai-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facceldata-technical-account-manager-xlake-data-ai-platform"}]}