{"id":2920173,"url":"https://alion.io/job/acceleratt-group-technicien-support-it-digital-junior","title":"Technicien Support IT & Digital (Junior)","company":{"id":4452532,"name":"Acceleratt Group","domain":"acceleratt.com","url":"https://alion.io/company/acceleratt-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lomé, Togo"],"countries":["TG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":170000,"currency":"XOF","period":"month","gross":true,"usd_annual":3504},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Description du poste\n\nDans le cadre du développement de ses activités, Acceleratt Group recherche un(e) Technicien(ne) Support IT & Digital Junior pour accompagner ses clients et ses équipes dans l’utilisation quotidienne de leurs outils informatiques et numériques.\n\nVous assurerez principalement des interventions techniques de proximité, à distance ou directement chez nos clients.\n\nVos principales missions\n\n- Assurer l’assistance informatique de premier niveau auprès des utilisateurs.\n\n- Diagnostiquer et résoudre les incidents courants liés aux ordinateurs, réseaux Wi-Fi, imprimantes et périphériques.\n\n- Accompagner les utilisateurs sur Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) et d’autres outils numériques.\n\n- Installer, configurer et assurer la maintenance de base des équipements et logiciels.\n\n- Apporter une assistance technique lors des réunions et visioconférences (Zoom, Teams, Google Meet).\n\n- Effectuer des interventions ponctuelles chez les clients et assurer le suivi des demandes de support.\n\n- Documenter les interventions et remonter les incidents complexes à l’équipe technique.\n\nProfil recherché\n\n- Formation Bac+2/3 en informatique, réseaux, maintenance informatique ou domaine équivalent.\n\n- Bonne maîtrise de Windows, des outils bureautiques et des notions fondamentales de réseau.\n\n- Connaissance pratique de Microsoft 365 et des outils de collaboration.\n\n- Première expérience en assistance informatique appréciée, mais non obligatoire.\n\n- Autonomie, curiosité, débrouillardise et capacité à résoudre des problèmes.\n\n- Bonne présentation, sens du service et aisance dans les relations avec les clients.\n\n- Disponibilité pour des déplacements professionnels à Lomé.\n\nPourquoi rejoindre Acceleratt ?\n\nVous évoluerez dans un environnement technologique diversifié, au contact de projets de transformation digitale, d'infrastructures IT et de solutions logicielles. Vous aurez l’opportunité de développer vos compétences techniques et d’évoluer progressivement vers des responsabilités plus importantes.\n\nCandidature\n\nVous êtes passionné(e) par l’informatique, aimez résoudre des problèmes et accompagner les utilisateurs ?\n\nTransmettez-nous votre CV directement via notre plateforme de recrutement (https://acceleratt.com/recrutement.html).\n\nLes candidatures de jeunes diplômés motivés sont les bienvenues.","description_format":"text","description_chars":2347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T11:45:00Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.845,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["seen:4","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":3504,"is_top_pay":false},"html_url":"https://alion.io/job/acceleratt-group-technicien-support-it-digital-junior","json_url":"https://alion.io/job/acceleratt-group-technicien-support-it-digital-junior.json","meta":{"generated_at":"2026-10-24T08:39:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12253,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4452532},"rest":"https://alion.io/mcp/rest/get_company?id=4452532"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Facceleratt-group-technicien-support-it-digital-junior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Facceleratt-group-technicien-support-it-digital-junior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Facceleratt-group-technicien-support-it-digital-junior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/acceleratt-group-technicien-support-it-digital-junior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Facceleratt-group-technicien-support-it-digital-junior"}]}