{"id":1644752,"url":"https://alion.io/job/accelone-business-analyst-web-applications-crm","title":"Business Analyst – Web Applications & CRM","company":{"id":2238225,"name":"AccelOne","domain":"accelone.com","url":"https://alion.io/company/accelone","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"C","score":56,"open_postings":11,"ghost_share":0.727,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":80000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3160},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"Figma","optional":true},{"name":"Miro","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-08-28T16:28:59Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-23T00:57:04Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":54},"description":"Remote - LATAM | Full-time | 3-month engagement\nAbout Us\nAccelOne provides custom software development and design services for companies across the US and Latin America. We are built on core principles of transparency, communication, and accountability, and we aim to deliver exceptional solutions for our clients.\nAbout the Project\nOur client is a U.S.-based company in the real estate and property management industry, currently investing in the continued evolution of its digital platforms and business systems.\nWe are looking for an experienced Business Analyst to join the team for a 3-month, full-time engagement.\nThis role will work closely with business stakeholders, end users, and software development teams, helping translate business needs into clear functional and technical requirements for web-based applications and integrated systems.\nThe ideal candidate combines strong traditional Business Analysis skills with enough technical knowledge to understand web applications, APIs, middleware, integrations, and data payloads.\nResponsibilities\nWork directly with business stakeholders and end users to understand business needs and translate them into clear requirements.\nGather and document functional and technical requirements for front-end and web applications.\nCreate clear and actionable user stories, acceptance criteria, workflows, and functional documentation.\nCollaborate closely with software developers, QA, product, and business teams throughout the development lifecycle.\nUnderstand system interactions involving front-end applications, APIs, middleware, and CRM platforms.\nRead, understand, and help define API request/response payloads and data structures.\nSupport requirements related to system integrations and data exchange between applications.\nParticipate in backlog refinement, prioritization, sprint planning, and other Agile ceremonies.\nAnalyze existing business processes and identify opportunities for workflow and process improvements.\nEnsure alignment between business expectations and technical implementation.\nSupport clarification of requirements throughout development, testing, and delivery.\nRequirements\n5+ years of experience as a Business Analyst, Technical Business Analyst, Business Systems Analyst, or similar role.\nProven experience gathering requirements for front-end/web applications.\nStrong experience working directly with business stakeholders, end users, and software development teams.\nGood understanding of REST APIs, middleware, integrations, and system-to-system communication.\nComfortable reading and defining payloads, such as JSON request/response structures.\nExperience working with CRM platforms is required.\nExperience creating user stories, acceptance criteria, process flows, and functional requirements.\nExperience working in Agile/Scrum environments.\nFamiliarity with tools such as Jira or similar project management platforms.\nStrong analytical, problem-solving, and communication skills.\nProfessional English communication skills, as the role requires interaction with U.S.-based stakeholders and end users.\nNice to Have\nExperience with Microsoft Dynamics 365.\nExperience with Microsoft ecosystem technologies.\nExperience with CRM integrations and workflow automation.\nFamiliarity with tools such as Power BI, Figma, Miro, Visio, or Lucidchart.\nPrevious experience working with U.S.-based clients or distributed international teams.\nExperience in Real Estate, Property Management, or related industries.","description_format":"text","description_chars":3479,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"region"},{"name":"Colombia","iso":"CO","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and 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