{"id":3928965,"url":"https://alion.io/job/accenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead","title":"Adobe RTCDP (Real-Time Customer Data Platform) Workstream Lead","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2119,"ghost_share":0.002,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Postman","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T06:24:52Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role Summary\nThe Adobe RTCDP Workstream Lead owns delivery of a defined workstream within an Adobe Real-Time Customer Data Platform program for a banking client, built on Adobe Experience Platform (AEP). Typical workstreams are data ingestion and modeling, identity and profile, audiences and activation, CRM integration, or governance and consent. You lead a cross-functional team, turn banking use cases into working AEP configurations, and plan the data foundation they depend on. You also manage scope, quality, timelines and stakeholders.\nKey Responsibilities\nWorkstream delivery: Plan, run and deliver your workstream against the program roadmap, milestones and budget. \nData planning: Build the data inventory and source-to-target mapping across banking and marketing systems. Define which data is activated in RTCDP, plan ingestion, refresh frequency, retention, data quality rules, ownership and the history backfill, in line with enterprise data architecture. \nSolution design: Work with architects on XDM schemas, datasets, identity namespaces and merge policies. \nCRM integration and planning: Plan and coordinate integration between RTCDP and the client’s CRM. Agree on integration patterns, field mapping, sync frequency, identity matching and system-of-record ownership. Align dependencies, environments, releases and cutover with the CRM team \nData ingestion and collection: Oversee Sources connectors, Web/Mobile SDK, Edge Network, Data Collection (Tags) and Streaming/Batch APIs. \nIdentity and profile: Own identity graph strategy, Real-Time Customer Profile configuration, and match-rate and data quality targets. \nAudiences and activation: Lead segment definition and Destinations setup for email, SMS, push, ad platforms, personalization (Adobe Target, AJO), CRM and contact center channels. \nGovernance and compliance: Implement Adobe Data Governance, consent and preference management, and controls for sensitive financial and personal data. Support information security, audit and regulatory review. \nTeam leadership: Guide and mentor 5-15 consultants and engineers across onshore and offshore locations, and review deliverables for quality. \nStakeholder management: Be the main contact for business, IT, data, risk and compliance leaders. Report progress, risks and dependencies to the program manager and steering committee. \nDelivery assurance: Manage risks, change requests, SIT/UAT, sandbox promotion, cutover and hypercare. \nRequired Qualifications\n8-12 years in data, MarTech or digital transformation, with 5+ years in hands-on Adobe Experience Platform / RTCDP implementations.\nExperience in banking domains, with a working understanding of banking data, products, channels and regulatory requirements.\nExperience in integration with CRM solutions, such as Salesforce or Microsoft Dynamics 365.\nAt least 1-2 end-to-end RTCDP implementation delivered, covering ingestion, profile, segmentation and activation.\nProven experience in data planning, including data discovery, source mapping, data modeling, data quality and migration or backfill strategy. \nWorking knowledge of XDM, identity resolution, Profile merge policies, Query Service, Data Distiller and Flow Service APIs. \nExperience with Adobe Data Collection (Tags), Web SDK and Edge Network.\nExperience leading teams or workstreams across the full delivery lifecycle in Agile or hybrid models.\nStrong stakeholder communication and the ability to explain technical trade-offs to business and risk audiences. \nPreferred Qualifications\nAdobe Certified Expert: Adobe Real-Time CDP Developer Expert/Architect. Exposure to AJO, Customer Journey Analytics, Adobe Target or Adobe Campaign.\nExperience with middleware and integration tools. \nKnowledge of banking data models and enterprise data governance frameworks.\nSQL proficiency and familiarity with Postman or Adobe I/O for API work.\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":5643,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-07T23:00:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.839,"p_room":0.75,"age_days":4,"expected_fill_days":5,"reasons":["conf:2","velocity","win:late","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/accenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead","json_url":"https://alion.io/job/accenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead.json","meta":{"generated_at":"2026-11-09T07:20:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4452,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-adobe-rtcdp-real-time-customer-data-platform-workstream-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3928965}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3928965},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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