{"id":203398,"url":"https://alion.io/job/accenture-analista-cloudops-sysops-aws","title":"Analista CloudOps (SysOps AWS)","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2116,"ghost_share":0.001,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1876},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon Aurora","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Nagios","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-08T06:08:10Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":64},"description":"Accenture es una compañía global líder en servicios profesionales, con una amplia oferta en estrategia y consultoría, tecnología, operaciones y capacidades digitales. Acompañamos a nuestros clientes en su evolución para alcanzar su máximo rendimiento mediante soluciones innovadoras y de alto impacto.\nDentro de nuestro equipo de #Tecnología, trabajamos de la mano con organizaciones de distintas industrias para enfrentar los retos de la transformación digital. Impulsamos el uso de tecnologías modernas para crear soluciones más eficientes, escalables y disruptivas.\nBuscamos personas proactivas, flexibles, con orientación al trabajo en equipo, interés constante por el aprendizaje y una fuerte motivación por crear soluciones innovadoras.\nEste rolse incorporaal equipo de SysOpsde Amazon Web Services (AWS) comoanalistade operaciónen formación, con focoen monitoreoy demandaestándar, con responsabilidadsobreel ciclode vidaoperativode los recursosde la plataforma: aprovisionamiento, monitoreo, capacidad, backup, red en la nubey atenciónde incidentes, solicitudes, problemasy cambios.\nResponsabilidadesprincipales\nMonitorearel entornode AWS utilizandoherramientasnativas(Amazon CloudWatch) y no nativas(GenWizard, Nagios), atendiendoeventosy alarmassegúnlos thresholds definidos.\n\nRegistrar y atenderincidentesy solicitudes de servicioestándarsobrecomponentesgestionadosde AWS en ServiceNow Aurora, con escalamientoa los perfilesCL9/CL10 segúnel procedimiento.\n\nEjecutarla validacióndel health checkde las actividadesoperativasy del procesode health checkde backup.\n\nMonitorearla ejecuciónde los backups nativos(AWS Backup) y reportarlas fallas identificadaspara sutratamiento.\n\nMonitorearla utilizaciónde recursos(CPU, memoria, espacioen disco) de EC2 y el storage disponibleporinstancia.\n\nEjecutarel aprovisionamientode recursosestándarde AWS siguiendorunbooks y catálogosde servicioaprobados.\n\nGestionarlos tags conformeestándocumentadosy estandarizadosporAVC.\n\nRealizarla apertura y seguimientode tickets con Amazon Web Services (AWS) bajo la supervisióndel especialistade la plataforma.\n\nManteneractualizadala documentaciónoperativay los artículosde conocimientode la gestiónen AWS.\n\nApoyarla ejecuciónde scripts de automatizaciónexistentesy reportaroportunidadesde mejorasobretareasrepetitivas.\n\nApoyaroperativamentelos ejerciciosde DRP y las actividadesperiódicasprogramadasde la plataforma.\n\nRequisitos técnicos requeridos:\n1 a 2 años de experiencia en operación de infraestructura de TI o en la nube, con exposición a Amazon Web Services (AWS). \nConocimiento de los servicios core de AWS: EC2, S3 y conceptos de red en la nube. \nConocimiento de monitoreo de infraestructura y atención de eventos y alarmas. \nManejo básico de AWS CLI o de la consola de administración de AWS. \nNociones de scripting (Bash, PowerShell o Python) para la ejecución de tareas operativas. \nConocimiento de procesos ITIL V4 a nivel de fundamentos (incidentes, solicitudes y cambios) y manejo de herramientas ITSM. \nCapacidad de trabajo bajo procedimientos y runbooks documentados. \nInglés técnico de lectura (documentación del fabricante). \nNo excluyentes (deseables)\nCertificación de nivel fundamentos o associate en AWS: AWS Certified SysOps Administrator - Associate, AWS Certified Solutions Architect - Associate o AWS Certified Advanced Networking. \nCertificación ITIL V4 Foundation. \nExperiencia previa en mesa de servicio, NOC o centro de comando. \nFormación técnica o universitaria en curso o completa en sistemas, informática o telecomunicaciones. \nExperiencia previa en operación de entornos productivos con turnos rotativos. \nCompetencias y perfil\nDisciplina en el seguimiento de procedimientos, runbooks y catálogos de servicio. \nAtención al detalle en el monitoreo y en el registro de eventos e incidentes. \nActitud de aprendizaje continuo y disposición a certificarse en la plataforma. \nComunicación clara para el reporte y escalamiento de eventos. \nDisponibilidad para esquemas de turnos y guardia rotativa 24×7. \nCondiciones:\nCobertura 24×7 para incidentes críticos (Premium, Crítico y Alto) y cambios; 12×5 (lunes a viernes, de 7:00 a 19:00 h COL) para los demás servicios. \nParticipación en actividades periódicas programadas, parches programados y ejercicios de DRP (2 totales y 6 a 8 parciales por año). \nParticipación en el esquema de guardia on-call de la torre según la criticidad de los servicios. \nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nDeclaración de igualdad de oportunidades en el empleo \nCreemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.","description_format":"text","description_chars":6192,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-05T00:18:59Z"},{"event":"close","at":"2026-09-07T08:59:56Z"},{"event":"reopen","at":"2026-09-07T10:41:39Z"},{"event":"close","at":"2026-09-07T11:01:12Z"},{"event":"reopen","at":"2026-09-07T17:50:43Z"},{"event":"close","at":"2026-09-07T19:31:27Z"},{"event":"reopen","at":"2026-09-07T19:51:33Z"},{"event":"close","at":"2026-09-07T20:26:47Z"},{"event":"reopen","at":"2026-09-07T23:26:56Z"},{"event":"close","at":"2026-09-08T01:17:19Z"},{"event":"reopen","at":"2026-09-08T01:32:19Z"},{"event":"close","at":"2026-09-08T05:23:47Z"},{"event":"restore","at":"2026-09-14T21:41:38Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.065,"p_room":0.28,"age_days":65,"expected_fill_days":5,"reasons":["conf:1","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/accenture-analista-cloudops-sysops-aws","json_url":"https://alion.io/job/accenture-analista-cloudops-sysops-aws.json","meta":{"generated_at":"2026-11-08T08:27:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18275,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-analista-cloudops-sysops-aws"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-analista-cloudops-sysops-aws"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-analista-cloudops-sysops-aws"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-analista-cloudops-sysops-aws\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-analista-cloudops-sysops-aws"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":203398}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":203398},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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