{"id":3928962,"url":"https://alion.io/job/accenture-application-support-engineer-168","title":"Application Support Engineer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2120,"ghost_share":0.001,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T23:00:00Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Summary:Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.\nKey Responsibilities:\n1 to 2years of experience in Technical Production\nMinimum 1-year experience in handling Audio / Video devices to manage event production\nExcellent communication skills, with neutral accent\nExcellent written communication skills with email etiquette\nFundamental Technical know-how on system trouble shooting\nReady to learn new technologies\nTechnical Experience:\nShould be able coordinate and supervise all aspects of a production event, from the creative to the administrative\nShould be able to oversee and take care of all elements of pre-production, production, and post-production work\nTechnologist to identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group\nTechnologists respond to the Customer queries predominantly through Voice Interaction and through email, chat.\nAdditional Skills:\nUnified Communication and Collaboration Operations\nUnified Communication and Collaboration Implementation\nGood to have Video Conferencing infrastructure knowledge/experience\nProfessional Attributes:\nExcellent verbal and written communication skills\nCustomer handling skills and good interpersonal skills\nAbility to take complete ownership of the tasks\nHigh level of initiative and innovative ideas\nPositive Attitude towards work\nAbility to work as Team\nWork independently with minimal assistance\nAdditional Information:\n-Any degree 15 years of Full-time educationBackfill EID shalini.b.menon\nSAP ID 11921170\nExit number IER0234012\nClient Accenture internal\nLWD 22 Nov 2026\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. 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