DE029286-Measurement and Report Sr Analyst
POSITION TITLE: Measurement and Report Sr Analyst
WORK SETUP: Return to Office
OVERALL PURPOSE:
Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.
You will be responsible for the quality assurance and safety of the work performed by Trust and Safety resources whose role includes analyzing, working with, viewing and proactively engaging with user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, you may be exposed to flashing lights or contrasting light and dark patterns.
Trust & Safety is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, you may be directly or inadvertently exposed to potentially disturbing, objectionable, and sensitive content (e.g., graphic, violent, sexual, or egregious).
This role is not intended to analyze, work with, view or proactively engage with sensitive or disturbing content as part of the role. However, given the role may be in proximity to Trust & Safety roles that do review content, there is a potential for you to experience indirect exposure to content. Therefore, we care for the health & well-being of our people and provide the support and resources needed to perform your responsibilities as needed.
RESPONSIBILITIES:
- Manage Reporting Functions: Oversee the development, accuracy, and distribution of reports across the organization.
- Team Supervision: Lead and mentor reporting analysts, ensuring high-quality work and adherence to deadlines.
- Data Analysis & Interpretation: Provide insights based on reports, identifying trends, gaps, and opportunities for business improvement.
- Process Optimization: Streamline reporting processes to enhance efficiency and reduce errors.
- Stakeholder Collaboration: Work closely with department heads and executives to understand reporting needs and provide meaningful data insights.
- Compliance & Accuracy: Ensure reports meet industry standards and company guidelines for data accuracy and compliance.
- Software & Tools Utilization: Leverage reporting software (e.g., Power BI, Excel, Tableau) to create visually compelling and user-friendly reports.
- Support a group who review, classify and/or remove, work with, view or engage with content according to client guidelines, using specific tools and channels and/or creating prompts to interrogate large language models, evaluating their responses, and contributing to the development of a baseline understanding of responsible AI issues for generative AI
OTHERS:
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Quezon Cyberpark Tower 1SKILL AND QUALIFICATIONS:
- At least 3 years relevant work experience; at least 1 year supervisory
- PowerBI only (SQL, SSIS, SSRS, ETL not required)
- Advanced Excel (working experience in VBA and Macro to automate reports)
- Individual contributor
Preferred
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, and skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.