{"id":1262415,"url":"https://alion.io/job/accenture-delivery-operations-associate-manager-voice-2","title":"Delivery Operations Associate Manager - Voice","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2257,"ghost_share":0,"stale_share":0.048,"repost_share":0.004,"time_to_fill_p50_days":5,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":679},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-25T20:50:55Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T01:36:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Skill required: Order to Cash - Accounts Receivable Ledger MaintenanceDesignation: Delivery Operations Associate Manager\nQualifications: BCom/MCom\nYears of Experience: 10 to 14 years\nAbout Accenture\nAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com\nWhat would you do?\nYou will be aligned with our Finance Operations vertical & will be helping us in determining financial outcomes by collecting operational data, reports, whilst conducting analysis & reconciling transactions.\nOptimizing working capital, providing real-time visibility & end-to-end management of revenue & cash flow, & streamlining billing processes.\nThis team overlooks the entire processes that starts from customers inquiry, sales\nCash Application Processing team focuses on solving queries related to cash applications & coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, & process them from payment receipt to finalization.\nThe Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.\nWhat are we looking for?\nEducation - BCom,MCom\nStrong Verbal Communication Skills\nStrong understanding of cash application process\nReady to work in night shifts\nStrong Written Communication\nMS Office\nProblem Solving attitude\nTeam management\nAnalytical skill\nClient and other stakeholder management\nLogical reasoning and thought process\nProcess transition experience\nManagement of SLA and KPIs\nProcess control and compliance\nInternal and External Audit exposure\nTrain the trainer skills on process and systems\nRoles and Responsibilities:\nIn this role you are required to do analysis and solving of moderately complex problems\nMay create new solutions, leveraging and, where needed, adapting existing methods and procedures\nThe person would require understanding of the strategic direction set by senior management as it relates to team goals\nPrimary upward interaction is with direct supervisor\nMay interact with peers and or management levels at a client and or within Accenture\nGuidance would be provided when determining methods and procedures on new assignments\nDecisions made by you will often impact the team in which they reside\nIndividual would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture\n• Please note that this role may require you to work in rotational shiftsBCom,MCom\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":5121,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-25T20:50:55Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":5,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-09-26T02:16:40Z"},"pay":null,"html_url":"https://alion.io/job/accenture-delivery-operations-associate-manager-voice-2","json_url":"https://alion.io/job/accenture-delivery-operations-associate-manager-voice-2.json","meta":{"generated_at":"2026-09-26T02:16:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2310,"day_limit":5000,"remaining_today":2690,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}