{"id":1636312,"url":"https://alion.io/job/accenture-gemini-enterprise-for-cx-sr-engineer","title":"Gemini Enterprise for CX Sr. Engineer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2045,"ghost_share":0.001,"stale_share":0.107,"repost_share":0.005,"time_to_fill_p50_days":5,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States","Milwaukee, United States","Dallas, United States","Columbus, United States","Kirkland, United States","Cincinnati, United States","New York, United States","Cleveland, United States","Oklahoma City, United States","Austin, United States","Albany, United States","Tampa, United States","Hartford, United States","Pittsburgh, United States","Saint Louis, United States","Miami, United States","Sacramento, United States","Raleigh, United States","Minneapolis, United States","Mountain View, United States","Scottsdale, United States","San Francisco, United States","Denver, United States","Boston, United States","Philadelphia, United States","Des Moines, United States","Overland Park, United States","Los Angeles, United States","Charlotte, United States","Seattle, United States","Houston, United States","Arlington, United States","Atlanta, United States","Redmond, United States","Bentonville, United States","Beaverton, United States","Nashville, United States","Detroit, United States","San Diego, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":94400,"max":266300,"currency":"USD","period":"year","gross":null,"usd_annual":266300},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"BigQuery","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"Google BigQuery","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"Looker","optional":false},{"name":"Vertex AI","optional":false},{"name":"Waterfall","optional":true}],"status":"live","first_seen_at":"2026-10-01T21:31:12Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-19T17:53:38Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"We Are\nAccenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) Solutions - including Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, and Gemini Enterprise.\nYou Are\nA hands-on Senior Engineer with strong experience in Google’s Gemini Enterprise for Customer Experience (GECX) Solutions - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply technical skills, learn advanced solutions, and support delivery teams in designing and implementing modern GECX solutions for Accenture’s clients.\nYou’re comfortable working directly with clients, supporting senior architects, and contributing to end-to-end project execution.\nThe Work\nDevelop and implement Gemini Enterprise for Customer Experience (GECX) that aligns with the company’s architecture and business goals. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our GECX solutions.\nKey Responsibilities:\nWorks in a highly client-facing role to develop and deploy end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions.\n\nArchitects and provides technical recommendations and analysis between GECX product offerings and client’s environments.\n\nDesigns and engineers enterprise-ready AI agents encompassing retrieval, orchestration, policy-based routing, tool invocation, evaluation harnesses, and lifecycle observability\n\nDesigns, configures and implements GECX CCaaS solutions in client environments and integrates it within client’s end-to-end architecture, requirements and technological constraints.\n\nWorks with software and technology partners to design & deliver Service-focused solutions.\n\nPlans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning.\n\nManages day-to-day on-shore and off-shore project teams during the project lifecycle.\n\nManages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories.\n\nTravel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.\nHere's what you need\nMinimum of 3 years of experience in technology transformation, with a focus on Conversational AI, CCaaS or cloud-based contact center solutions.\nMinimum of 5 years of experience with Contact Center technologies and industry best practices, including AI Agent building, CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google, Genesys, Avaya, NICE etc.\nMinimum of 5 years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.\nBachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)\nBonus points if you have\nMinimum of 1 years of experience with Google Cloud technologies\nMinimum 3 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.\nHands-on experience, solutioning and implementing Gemini Enterprise Customer Experience (GECX), including Google CX Agent Studio or CCaaS.\nStrong understanding how Generative AI is reshaping this industry.\nExperience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)\nCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.\nWe anticipate this job posting will be posted until 10/8/2026.\nAccenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture\nRole Location Annual Salary Range\nCalifornia $94,400 to $266,300\nColorado $94,400 to $230,000\nConnecticut $94,400 to $230,000\nDistrict of Columbia $100,500 to $245,000\nIllinois $87,400 to $230,000\nMaine $80,400 to $196,000\nMaryland $94,400 to $230,000\nMassachusetts $94,400 to $245,000\nMinnesota $94,400 to $230,000\nNew York $87,400 to $266,300\nNew Jersey $100,500 to $266,300\nOhio $87,400 to $213,000\nVirginia $87,400 to $245,000\nWashington $100,500 to $245,000\n#LI-NA-FY25\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nWhat We Believe\nWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.\nInclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here\nRequesting An Accommodation\nAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.\nIf you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.\nFor details, view a copy of the Accenture Equal Opportunity Statement\nAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.\nAccenture is committed to providing veteran employment opportunities to our service men and women.\nOther Employment Statements \nApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.\nCandidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.\nJob candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.\nThe Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.\nCalifornia requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.\nPlease read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.","description_format":"text","description_chars":10141,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-01T21:31:12Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.515,"p_room":0.35,"age_days":17,"expected_fill_days":5,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":266300,"is_top_pay":true},"html_url":"https://alion.io/job/accenture-gemini-enterprise-for-cx-sr-engineer","json_url":"https://alion.io/job/accenture-gemini-enterprise-for-cx-sr-engineer.json","meta":{"generated_at":"2026-10-20T04:33:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5166,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-gemini-enterprise-for-cx-sr-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-gemini-enterprise-for-cx-sr-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-gemini-enterprise-for-cx-sr-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-gemini-enterprise-for-cx-sr-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-gemini-enterprise-for-cx-sr-engineer"}]}