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Salary
≈ $4k – $11k per year (Estimated)
Location
In office (Mumbai)
Seniority
Junior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 28, 2026. Accenture scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Accenture is a professional services company that began as the consulting arm of the accounting firm Arthur Andersen, separated as Andersen Consulting in 1989 and took its present name in 2001. It is one of the largest technology services organisations in the world, employing well over seven hundred thousand people and running strategy, consulting, technology, operations and industry work for most of the Fortune Global 500. Incorporated in Dublin and built on a delivery network concentrated in India and the Philippines, it has reoriented around cloud migration, cybersecurity and generative AI, which it now books as a distinct multi-billion dollar revenue line.
Skill required: Next Generation Customer Operations - Customer Service Technology

Designation: Inbound Sales Representative Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

  • You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • You will also be responsible for closing the fault and complaints within SLA s.
  • a transformation from a necessary function for resolving customer problems into a value generating service that is a strategic differentiator in the market
  • Platform and software contact centers use to provide customer support.
  • The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.

What are we looking for?

  • Primary skill - Customer Service Technology - P1

Roles and Responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Your expected interactions are within your own team and direct supervisor.
  • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  • The decisions that you make would impact your own work.
  • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.

• Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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