{"id":3713108,"url":"https://alion.io/job/accenture-industry-enterprise-life-sciences-process-excellence","title":"Industry & Enterprise Life Sciences - Process Excellence","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2131,"ghost_share":0.001,"stale_share":0.178,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Biotech","role_family":"Biotech","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"BPMN","optional":true},{"name":"LIMS","optional":true},{"name":"LLM","optional":true},{"name":"Power Automate","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"RAG","optional":true},{"name":"UiPath","optional":true},{"name":"Veeva","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-10T09:14:42Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About the Role\nAs part of Accenture’s Process Excellence organization within Strategy & Consulting, you will work with clients in Malaysia and across the region to transform business processes and unlock measurable business value through digital, data and AI-enabled solutions.\nYou will support pharmaceutical, biotechnology and MedTech organizations in transforming regulated business processes across Research & Development (R&D), Quality & Validation, Regulatory Affairs and Commercial Operations.\nThis role combines Life Sciences industry knowledge, process excellence methodologies, digital transformation capabilities and consulting expertise to deliver practical, compliant and sustainable business outcomes.\nAs a Consultant, you will work closely with multidisciplinary teams across business, technology, engineering, quality and operations. You will contribute to regional and global transformation initiatives, support the development of reusable solutions and help organizations improve operational efficiency, strengthen compliance and accelerate digital adoption.\nThe ideal candidate is a process-oriented professional who can understand business challenges, identify improvement opportunities and translate business requirements into effective digital, data, automation and AI-enabled solutions.\nRoles & Responsibilities\n1. Life Sciences Process Discovery & Redesign\nPlan and conduct process discovery through stakeholder interviews, workshops, document reviews, data analysis and current-state process mapping across Life Sciences value chains.\nEvaluate end-to-end workflows, business handoffs, roles, systems, controls, exceptions and operational challenges.\nDevelop future-state process designs, operating model recommendations and implementation roadmaps.\nApply process excellence methodologies such as Lean, Six Sigma, value stream mapping, root-cause analysis, standard work and KPI development to improve quality, productivity, cycle time, compliance and user experience.\nSupport transformation initiatives across R&D, digital laboratories, Quality & Validation, Regulatory Affairs and Commercial Operations.\n2. Regulated Delivery, Quality & Compliance\nApply a strong quality mindset and documentation discipline when supporting regulated or GxP-related environments.\nEnsure process documentation incorporates clear requirements, traceability, controls, approvals and supporting evidence.\nCollaborate with Quality, Regulatory, Validation, IT and business stakeholders to ensure process designs align with relevant policies, risk controls and validation requirements.\nSupport the development of process governance frameworks, decision-making structures, performance measures and continuous improvement practices.\n3. Digital, Data, Automation & AI Enablement\nIdentify opportunities to simplify, digitize and automate business processes through workflow platforms, process mining, Robotic Process Automation (RPA), analytics, Generative AI and agentic solutions.\nTranslate business and process requirements into structured documentation, user journeys, process blueprints, acceptance criteria and business rules.\nAssess data availability, quality, lineage and traceability requirements across clinical, laboratory, quality, regulatory and commercial processes.\nSupport the development of prototypes, proof of concepts and business cases to demonstrate measurable business value.\nWork with technology and engineering teams to ensure proposed solutions consider scalability, security, regulatory compliance and operational readiness.\nIdentify appropriate human oversight and control mechanisms when implementing AI-enabled solutions.\n4. Consulting, Delivery & Asset Development\nFacilitate client workshops and stakeholder engagement sessions, consolidate findings and communicate recommendations through professional presentations and working documents.\nDevelop performance baselines, KPIs, benefit hypotheses and business cases to measure transformation outcomes.\nMonitor improvement opportunities across cycle-time reduction, right-first-time performance, productivity, adoption and control effectiveness.\nContribute to proposal development, solution design, effort estimation and delivery planning for Life Sciences transformation opportunities.\nDevelop reusable process blueprints, assessment tools, validation templates, onboarding guides, operational playbooks and other consulting assets.\nCollaborate with local, regional and global teams to support delivery excellence and contribute to the growth of the Life Sciences consulting capability in Kuala Lumpur.\nMust-Have Skills & Experience\nRelevant Life Sciences industry experience in pharmaceuticals, biotechnology, MedTech or other closely related regulated environments.\nWorking knowledge of at least one of the following domains: R&D / Laboratories, Quality & Validation, Regulatory Affairs or Commercial Operations.\nHands-on experience in business process analysis, current-state assessment, future-state process design, workflow optimization and process documentation.\nUnderstanding of regulated Life Sciences environments and GxP principles, including documentation discipline, traceability, risk-based controls, approvals and validation considerations.\nAbility to translate business processes into structured requirements, user stories, business rules, control points, KPIs and implementation-ready process designs.\nExperience facilitating workshops and engaging cross-functional stakeholders across business, quality, technology, data and operations.\nStrong analytical thinking, problem-solving, stakeholder management, communication and presentation skills.\nUnderstanding of how data, analytics, automation and AI can improve business processes, with an appreciation of appropriate human oversight and governance.\nAbility to work effectively in a fast-paced consulting environment and collaborate with multicultural, regional and global teams.\nDesirable Skills & Experience\nExposure to Life Sciences platforms and technology ecosystems such as Veeva Vault / PromoMats, IQVIA solutions, Salesforce Health Cloud, Laboratory Information Management Systems (LIMS), Electronic Lab Notebooks (ELN) and Quality Management Systems (QMS).\nExperience in digital laboratories, laboratory automation, instrument connectivity, lab informatics, data standardization or connected-lab architecture.\nFamiliarity with process mining and process modelling tools such as Celonis, SAP Signavio, ARIS, Microsoft Visio or BPMN-based tools.\nExperience with workflow automation or RPA platforms such as Microsoft Power Automate, UiPath or Automation Anywhere.\nExposure to Generative AI and Large Language Model (LLM)-based solutions, including use-case development, prompt engineering, Retrieval-Augmented Generation (RAG), agentic workflows and responsible AI practices.\nExperience supporting change management, impact assessments, user adoption, training, operating model design or continuous improvement initiatives.\nLean Six Sigma Green Belt certification or equivalent process improvement qualifications.\nRelevant certifications in Life Sciences, quality, validation, digital platforms, data or AI.\nPrevious consulting or professional services experience, including client-facing delivery, proposal development and project planning.\nEducational Qualifications\nBachelor's degree in Life Sciences, Pharmacy, Biotechnology, Biomedical Engineering, Chemical Engineering, Business, Information Systems or a related discipline.\nTypically 3-6 years of relevant experience in Life Sciences operations, consulting, process excellence, digital transformation, quality, validation, data or technology-enabled transformation.\nA postgraduate qualification in a relevant scientific, engineering, digital or business discipline would be an added advantage.\nWhy Join Us?\nMeaningful Industry Impact: Work on high-impact transformation initiatives across the pharmaceutical, biotechnology and MedTech industries.\nEnd-to-End Transformation Exposure: Gain experience across regulated business processes, digital platforms, data, automation, AI and emerging Lab of the Future capabilities.\nRegional & Global Opportunities: Collaborate with multidisciplinary specialists and stakeholders across Southeast Asia and global markets.\nInnovation & Continuous Learning: Develop expertise in emerging technologies, digital transformation and industry-specific solutions.\nCapability Development: Contribute to building scalable consulting solutions, reusable assets and innovative approaches to Life Sciences transformation.\nCareer Progression: Access a structured career development pathway within Accenture's consulting and technology career tracks, with opportunities to progress from Consultant to Senior Consultant, Manager, Senior Manager, Associate Director and beyond.\nCollaborative Environment: Be part of Accenture's Kuala Lumpur talent community, working alongside a diverse and experienced local, regional and global team.\nCompetitive Rewards: Enjoy competitive compensation, performance-based bonuses, employee benefits and continuous professional development opportunities.\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":10893,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-03T23:58:20Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.689,"p_room":0.35,"age_days":11,"expected_fill_days":5,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/accenture-industry-enterprise-life-sciences-process-excellence","json_url":"https://alion.io/job/accenture-industry-enterprise-life-sciences-process-excellence.json","meta":{"generated_at":"2026-11-10T11:45:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27319,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-industry-enterprise-life-sciences-process-excellence"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-industry-enterprise-life-sciences-process-excellence"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-industry-enterprise-life-sciences-process-excellence"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-industry-enterprise-life-sciences-process-excellence\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-industry-enterprise-life-sciences-process-excellence"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3713108}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3713108},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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