{"id":1156257,"url":"https://alion.io/job/accenture-ip-gn-ie-comms-media-manager-process-excellence-pe","title":"I&P GN - I&E – Comms & Media - Manager - Process Excellence-PE","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2317,"ghost_share":0,"stale_share":0.049,"repost_share":0.006,"time_to_fill_p50_days":4,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":396},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Power Automate","optional":false},{"name":"RAG","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Databricks","optional":true},{"name":"GCP","optional":true},{"name":"ServiceNow","optional":true},{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-09-23T21:37:47Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T02:06:29Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Practice: Accenture S&C- GN- Industry & Enterprise - Communications & Media\nCareer Level: Manager\nExperience: 7- 11 yrs\nWHAT WE ARE LOOKING FOR:\nAI Transformation Advisory: AI transformation workstream leadership, AI use-case portfolio design, co-pilot and agentic operating model design\nAI Tooling and Platform Strategy: LLM platform evaluation, agent framework selection and build-vs-integrate decisions across enterprise AI stacks, with awareness of Communications & Media technology landscapes such as BSS/OSS, CRM, digital experience, content/media platforms and cloud/data platforms.\n Communications & Media Process Expertise (AI fluent): Deep knowledge of Communications & Media value chains, processes and operational pain points, with hands-on AI delivery in areas such as customer acquisition and care, content lifecycle and monetization, advertising, subscription management, network/service operations, field operations, digital channels, NextGen/Cloud Native BSS\n Process Excellence + AI: Process discovery, business process re-design (e.g. O2A, O2C, R2R, service operations), AI-enabled workflow redesign, Process Mining (Celonis/Signavio/Power Automate)\nEnterprise Function Transformation: AI-enabled redesign of customer care, B2B sales and marketing, digital channels, content operations, advertising operations, autonomous networks, service/network operations, field operations, and shared/enterprise functions.\nAI Value Architecture: Value identification, value case creation, benefits baselining and tracking, AI cost and consumption modelling\nCommunications & Media Data & AI: Data strategy and AI-ready data products across customer, network/service, content, audience and advertising domains; data quality and governance; RAG and retrieval design.\nAgentic Workflows: Hands-on experience in multi-agent workflow design, human-in-the-loop design, agent guardrails, evaluation and observability\nAI CoE Design and Operationalization: Expertise in building governance structures, role navigation archetypes, build-vs-buy-vs-partner frameworks\nAI Maturity Assessment and Transformation Sequencing: Capability benchmarking, readiness scoring and investment prioritization\n Across all: AI Fluency (GenAI, RAG, agents), client-facing domain consulting, AI adoption and workforce change, Workforce Impact and AI Reskilling: experience in role-level augmentation and displacement analysis, reskilling pathway design, AI fluency uplift at enterprise scale\nPRE-SALES SUPPORT EXPERIENCE:\nActive support on pre-sales activities resulting in contributing to proposals and RFP responses, helping shape solution approaches, participating in client presentations and orals, and supporting opportunity development alongside Senior Managers\nGOOD TO HAVE EXPERIENCE:\nProcess Mining, RPA/IA (UiPath/Automation Anywhere)\nLow-Code/No-Code\nPlatform fluency (Azure AI/AWS/GCP/Databricks)\nEnterprise platform context (SAP/Oracle/ServiceNow) linked to AI outcomes\nProduct management, Communications & Media domain or AI certifications\nPrior Telecom or Media industry or relevant functional operating experience\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":4877,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T21:37:47Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":4,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-09-24T02:35:56Z"},"pay":null,"html_url":"https://alion.io/job/accenture-ip-gn-ie-comms-media-manager-process-excellence-pe","json_url":"https://alion.io/job/accenture-ip-gn-ie-comms-media-manager-process-excellence-pe.json","meta":{"generated_at":"2026-09-24T02:35:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}