{"id":2967651,"url":"https://alion.io/job/accenture-network-operations-lead","title":"Network Operations Lead","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2105,"ghost_share":0.001,"stale_share":0.151,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Networking","role_family":"Networking","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santiago, Chile"],"countries":["CL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":68000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":205},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-31T13:02:30Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":".\nReinventa con Accenture!\nConstruye una carrera que te inspire y súmate a Accenture Technology, para ser parte de la reinvención continua de la tecnología y las soluciones que transforman industrias y generan impacto positivo.\nEn Accenture vivimos el futuro hoy. No solo aplicamos tecnología, la creamos. Trabajamos con las últimas innovaciones para resolver desafíos reales, combinando talento diverso, creatividad e ideas únicas. Creemos que cuando cada persona puede ser auténtica, el cambio sucede.\nEstamos en búsqueda de profesionales para el rol de Network Operations Specialist que quieran crecer, aprender y dejar su huella siendo parte de un equipo inclusivo, colaborativo y global.\nResponsabilidades Principales:\nAsegurar la disponibilidad y correcto funcionamiento de los sistemas productivos de acuerdo con los niveles de servicio (SLA) definidos.\nGestionar y acompañar la resolución de incidentes y caídas de servicio, manteniendo una comunicación clara y oportuna.\nFacilitar la restauración eficiente de los servicios en ambientes productivos.\nEstablecer y mantener procedimientos de Disaster Recovery para garantizar la continuidad de las operaciones críticas.\nMantener prácticas de retención de datos alineadas con las políticas y estándares de la organización.\nColaborar con diferentes equipos y stakeholders, aportando soluciones ante desafíos operativos y técnicos.\nCompartir conocimientos y brindar acompañamiento técnico al equipo.\n¿Qué necesitas para este role?:\nExperiencia en Network Performance Management.\nExperiencia en Service Quality Management.\nAl menos 2 años de experiencia en posiciones o conocimientos relacionados.\nTítulo universitario en un campo de estudio relacionado.\n⭐ Bonus points:\nExperiencia en Enterprise Network Operations.\nConocimientos de Network Management Patterns & Techniques.\nExperiencia en Network Operations & Service Management.\nHabilidades avanzadas de resolución de problemas.\nBuenas habilidades de comunicación.\n¿Por qué elegir Accenture?\nUn lugar de trabajo único, descubre algunos de los beneficios que tenemos para ti:\nDesarrollo de carrera\nJornadas Flex\n+50 mil capacitaciones y cursos disponibles (online y presencial)\nBibliotecas, libros y podcasts\nPrograma de idiomas\n⭐ ¡Certificaciones gratuitas mediante nuestros partners! +900 Reinventors certificados en Chile\nGenAI Academy, con programas exclusivos para Accenture.\n⭐⭐ Reconocidos por Great Place To Work Chile 2025 en el puesto #8 entre las mejores compañías para trabajar de más de 1.000 colaboradores.\n¡Experiencia de onboarding global!\nBonos y aguinaldos\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nDeclaración de igualdad de oportunidades en el empleo \nCreemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. 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