{"id":751664,"url":"https://alion.io/job/accenture-office-operations-hospitality-coordinator","title":"Office Operations & Hospitality Coordinator","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2118,"ghost_share":0.001,"stale_share":0.166,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnipeg, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":161},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-09-11T15:51:21Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-06T16:10:55Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":55},"description":"The Office Operations & Hospitality Coordinator Senior Analyst is responsible for a wide range of services in one or more small office locations and will work as a proactive and energetic member of our Office Services team, consisting of on-site and remote team members. The role will provide support to critical office functions as well as attentive and detailed customer support.\nKey services include reception, internal and external customer support, mail/shipping, internal distribution list maintenance and general administrative support. Hospitality related tasks include using an on-line tool to reserve meetings and workspaces, preparing and maintaining conference rooms for executive meetings, ordering and set up of catering, resetting workspaces, assisting clients with guest badges and WiFi access, and assisting others as needed. This role will also provide customer support with individualized attention, accurate information, efficient service and timely follow-up.\nAdditional responsibilities include auditing responsibilities for Life Safety, supporting finance functions, cross-support to our local technology team, supporting / planning engaging in-office events for our employees, and providing support to high profile client events and marketing and communications functions as needed. The role may also support a variety of administrative activities and workplace initiatives including office moves, relocations, and other operational projects as required.\nThe Office Operations & Hospitality Coordinator Senior Analyst should foster an engaging in-office experience for our clients and our employees, have a positive and helpful mindset, and proactively offer people assistance with new office tools.\nMay also be responsible for guiding, coaching, and developing other Workplace resource(s) including allocating responsibilities to ensure seamless location support, operational efficiency and consistent service delivery.\nThe majority of daily tasks will be completed independently according to office guidelines and/or under general remote supervision.\nKey Responsibilities\nBusiness partner for Accenture customers by providing outstanding customer support across one or more offices, including:\nSupport life safety efforts including badge access, audit reports, and general CCure administration.\n\nPlan and manage operations and delivery of services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives.\n\nIdentifying new ways to add value & proactively taking on new tasks to help the team to be more productive.\n\nIndependently complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering ordering, set up and breakdown, reception coverage, floor operations support, space utilization management or other location services.\n\nUnderstand Accenture's collaboration/technology tools and support customer utilization of these tools.\n\nSupport the planning for and execution of all on-site and off-site meetings and events.\n\nMake process improvement suggestions and implement changes as possible to ensure continued seamless office experience for customers, Accenture clients and meeting attendees alike.\n\nReceive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the office.\n\nManage vendor maintenance and repair activities to ensure a safe, functional, and well-maintained office environment, while fostering strong vendor partnerships to support efficient service delivery.\n\nPrepare, pulling & analyzing data reports including those around in office bookings and activities.\n\nCoordinate office reconfiguration or move initiatives.\n\nA professional at this position level within Accenture has the following mindset:\nSeeks to analyze and solve problems.\n\nHigh level of professionalism with a good executive presence-demonstrated poise, calm under fire.\n\nIs a proactive business partner-demonstrated customer service mentality, assuming ownership over solutions while maintaining flexibility and adaptability.\n\nReceives moderate level of instruction on daily work tasks and detailed instructions on new assignments.\n\nUnderstands that decisions impact own work and may impact the work of others.\n\nWorks as an individual contributor as a part of a team, with a focused scope of work.\n\nUnderstands that the local services team including the EA team, the Office Services team along with the Local Technology Enablement team are one team focused on providing an engaging and comfortable customer experience.\n\nThis role will be located at the Accenture Winnipeg office; and may also be required to virtually coordinate activities for one or more other locations in the region.\nMust have\nMinimum 5 years of customer service experience\n\nAppropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies)\n\nHave the ability to bend, lift and move up to 20lbs.\n\nCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,\nrole, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time\nemployment, for roles that may be hired as set forth below.\nThe recruiting efforts for this position are intended to fill a brand new position.\nThe base pay range shown below is intended as a guideline to reflect the majority of offers for this role.\nIt does not represent a maximum limit - in some cases, actual compensation may exceed the range where appropriate.\nInformation on benefits is here.\nRole Location Hourly Salary Range\nBritish Columbia/Ontario/New Brunswick $25.41 to $49.45\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. 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