{"id":3571272,"url":"https://alion.io/job/accenture-operations-engineer-21","title":"Operations Engineer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2111,"ghost_share":0.001,"stale_share":0.159,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":true},{"name":"Azure","optional":true},{"name":"CI/CD","optional":true},{"name":"Incident Management","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"OneDrive","optional":true},{"name":"Oracle","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Self-Healing","optional":true},{"name":"ServiceNow","optional":true},{"name":"SharePoint","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T04:59:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Project Role : Operations EngineerProject Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.\nMust have skills : Microsoft 365, Site Reliability Engineering, SRE Observability\nGood to have skills : NA\nMinimum 7.5 year(s) of experience is required\nEducational Qualification : 15 years full time education\nSummary:\nAs an Operations Engineer, a typical day involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. This role requires continuous monitoring, managing system performance, and coordinating with various teams to maintain service reliability. The position demands proactive identification and resolution of operational issues to support uninterrupted service delivery and optimize system availability. Collaboration with stakeholders to align operational activities with business needs is a key aspect of the daily routine.\nTower Focus:\nThe Digital Workspace SRE ensures the reliability, performance, and user experience of end-user computing and workspace platforms - virtual desktops, endpoint management, and modern collaboration services. The role automates provisioning, patching, and remediation of workspace services using Python and Ansible / PowerShell, applying SRE practices to improve digital employee experience.\nTower-Specific Technical Skills:\n- Virtual desktop / EUC: Citrix Virtual Apps & Desktops (CVAD), VMware Horizon, and Azure Virtual Desktop (AVD).\n- Endpoint management: Microsoft Intune, SCCM / MECM, MDM/MAM, OS imaging, and application packaging / deployment.\n- Modern collaboration: Microsoft 365, Exchange Online, Teams, SharePoint, and OneDrive operations.\n- Identity (workspace scope): Entra ID (Azure AD) fundamentals, conditional access, and profile / policy management.\n- Digital employee experience: Monitoring and improving DEX (e.g., Nexthink / ControlUp), performance, and reliability of workspace services.\n- Security & compliance: Endpoint hardening, patch compliance, and vulnerability remediation for workspace assets.\n- Ways of working: Change / Incident management via ServiceNow and SLA-driven delivery.\nAutomation Skills (Python & Ansible in Digital Workspace SRE Context):\n- Automate workspace provisioning, image builds, and policy configuration using Ansible, Python, and PowerShell.\n- Develop Python / PowerShell automation for endpoint patching, application deployment, and self-healing remediation.\n- Integrate workspace operations with Intune / SCCM APIs and CI-CD pipelines to reduce manual effort and improve DEX.\nExperience:\n- Required: 8 - 10 years of hands-on experience in Digital Workspace SRE operations, engineering, and automation as described above.\nCertifications (Added Advantage):\n- Any of the following tower-specific certifications will be considered an added advantage:\n- Citrix: Citrix Certified Professional - Virtualization (CCP-V).\n- VMware: VMware Certified Professional - Desktop & Mobility (Horizon).\n- Microsoft: Endpoint Administrator Associate (MD-102) and/or Microsoft 365 Certified.\n- Cloud workspace: Azure Virtual Desktop Specialty (AZ-140).\nShift:\n- US Shift (B shift)\n- RTO as per project requirement\nAdditional Information:\n- The candidate should have minimum 7.5 years of experience in Oracle Database Administration (DBA).\n- This position is open for all locations.\n- A 15 years full time education is required.15 years full time education\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":5305,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-31T17:02:59Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.559,"p_room":0.75,"age_days":4,"expected_fill_days":5,"reasons":["conf:0","evergreen","wave","velocity","win:late","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/accenture-operations-engineer-21","json_url":"https://alion.io/job/accenture-operations-engineer-21.json","meta":{"generated_at":"2026-11-03T06:45:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9402,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-operations-engineer-21"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-operations-engineer-21"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-operations-engineer-21"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-operations-engineer-21\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-operations-engineer-21"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3571272}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3571272},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}