{"id":3578780,"url":"https://alion.io/job/accenture-operations-engineer-23","title":"Operations Engineer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2108,"ghost_share":0.001,"stale_share":0.157,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":true},{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"PowerShell","optional":true},{"name":"Self-Healing","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T02:42:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Project Role : Operations EngineerProject Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.\nMust have skills : Microsoft Endpoint Configuration Manager\nGood to have skills : NA\nMinimum 3 year(s) of experience is required\nEducational Qualification : 15 years full time education\nSummary:\nAs an Operations Engineer, a typical day involves supporting and managing the delivery of production systems and services to ensure they meet operational requirements and service agreements. This role requires continuous monitoring of system performance, addressing any issues that arise promptly, and coordinating with various teams to maintain smooth and efficient operations. The position demands a proactive approach to managing system stability and availability, ensuring that all operational commitments are fulfilled consistently throughout the day.\nKey Competencies-\nEndpoint Management\nModern Workplace\nAutomation & Scripting\nDigital Employee Experience\nIT Service Management\nStakeholder Communication\nTechnical Leadership\nContinuous Improvement\nRoles & Responsibilities:\nManage and support enterprise desktop management environments across on-premises and cloud platforms.\nLead implementation, administration, and optimization of:\nWindows 365 (W365)\nMicrosoft Intune\nSCCM / Microsoft Configuration Manager\nOperating System Deployment (OSD)\nDesign and manage endpoint lifecycle processes including:\nDevice provisioning\nSoftware deployment\nPatch management\nCompliance management\nEndpoint security\nDevelop and maintain automation scripts using PowerShell.\nImplement and support digital employee experience monitoring using Nexthink.\nWork on automation and orchestration using Ansible.\nSupport Modern Workplace and endpoint transformation initiatives.\nTroubleshoot complex desktop, application, and endpoint management issues.\nCreate technical documentation, SOPs, knowledge articles, and operational runbooks.\nEnsure adherence to ITIL processes including Incident, Problem, Change, and Service Request Management.\nCollaborate with infrastructure, security, cloud, and service delivery teams.\nParticipate in client discussions, governance calls, and technical workshops.\nMentor junior team members and provide technical guidance\nProfessional & Technical Skills:\nStrong understanding of ITIL processes and service management best practices.\nExperience handling enterprise-scale environments and support operations.\nSoft Skills\nExcellent verbal and written communication skills.\nStrong stakeholder management and presentation skills.\nAnalytical and problem-solving mindset.\nAbility to work independently and within global teams.\nStrong hands-on experience with:\nWindows 365 (W365)\nMicrosoft Intune\nSCCM / MECM\nOSD (Operating System Deployment)\nPowerShell scripting\nNexthink\nAnsible\nExpertise in:\nWindows 11 administration\nApplication packaging and deployment\nPatch management\nEndpoint compliance and security\nAzure AD / Entra ID\nAutopilot\nCo-management concepts\nExperience with endpoint automation and proactive remediation.\nUnderstanding of cloud-based endpoint management architecture.\nAdditional Information:\nBachelor s Degree in Computer Science, Information Technology, Engineering, or related field.\nRelevant certifications are preferred:\nMicrosoft Intune / Endpoint Manager certifications\nSCCM / MECM certifications\nITIL Foundation\nAzure certifications\nPreferred Experience\nExperience in enterprise desktop transformation programs.\nExposure to Digital Employee Experience (DEX) initiatives.\nExperience supporting global clients and large enterprise environments.\nKnowledge of automation and self-healing solutions in EUC environments.\n- The candidate should have minimum 3 years of experience in Microsoft Endpoint Configuration Manager.\n- A 15 years full time education is required.\n15 years full time educationAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":5690,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-01T00:36:46Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.564,"p_room":0.9,"age_days":3,"expected_fill_days":5,"reasons":["conf:1","evergreen","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/accenture-operations-engineer-23","json_url":"https://alion.io/job/accenture-operations-engineer-23.json","meta":{"generated_at":"2026-11-03T04:51:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6546,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-operations-engineer-23"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-operations-engineer-23"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-operations-engineer-23"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-operations-engineer-23\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-operations-engineer-23"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3578780}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3578780},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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