{"id":3875726,"url":"https://alion.io/job/accenture-packaged-app-senior-analyst","title":"Packaged App Senior Analyst","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2116,"ghost_share":0.001,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"Informatica","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Hadoop","optional":true},{"name":"HBase","optional":true},{"name":"Oracle ERP","optional":true},{"name":"Power BI","optional":true},{"name":"QlikSense","optional":true},{"name":"Ray","optional":true},{"name":"SAS","optional":true},{"name":"Teradata","optional":true}],"status":"live","first_seen_at":"2026-11-06T16:10:55Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T15:41:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Title: Application Prod Support - L2\nExperience Level: Junior / L2 (3-5 years)\nLocation: Kuala Lumpur\nJob Summary:\nWe are seeking a Data & Finance Support Engineer to provide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting environments. The role will focus on supporting Informatica ETL processes, databases, batch scheduling, data flows, and finance-related applications across a 24x7 support environment.\nThe successful candidate should have hands-on experience in Unix/Linux, SQL databases, Informatica, Shell scripting, Control-M, and banking finance environments. Knowledge of General Ledger (GL), MAS, GST, regulatory reporting, business intelligence, and data warehouse processes will be highly advantageous.\nResponsibilities:\nProvide Level 2 application and production support for banking finance, ETL, data warehouse, and reporting applications.\nMonitor and troubleshoot batch jobs, ETL workflows, data processing, and production incidents.\nPerform incident investigation, root-cause analysis, problem resolution, and service recovery within agreed SLAs.\nSupport Informatica ETL workflows and troubleshoot data extraction, transformation, and loading issues.\nPerform database queries, data validation, reconciliation, and troubleshooting using Oracle, MS SQL, and/or MySQL.\nManage and troubleshoot batch scheduling processes using Control-M.\nDevelop and maintain Shell scripts for automation, monitoring, and operational support.\nWork across Unix/Linux and Windows environments to investigate application and infrastructure-related issues.\nSupport banking finance processes involving GL, MAS, GST, regulatory reporting, and business intelligence.\nCoordinate with development, infrastructure, database, vendor, and business teams to resolve production issues.\nPerform impact analysis and support deployment, release, and change-management activities.\nPrepare incident reports, technical documentation, operational procedures, and knowledge-base articles.\nParticipate in 24x7 on-call support and provide timely response to critical production incidents.\nEnsure adherence to banking technology, security, operational, and change-management standards.\nRequirements:\n3-5 years of experience in application development or production/application support, preferably within the banking or financial services industry.\nStrong experience in banking finance, ETL, data warehouse, finance applications, or reporting environments.\nWorking knowledge of finance processes including General Ledger (GL), MAS, GST, regulatory reporting, and business intelligence. Hands-on experience with Oracle / MS SQL / MySQL databases and strong SQL query skills.\nHands-on experience with Unix/Linux and Windows platforms.\nStrong experience with Shell scripting.\nHands-on experience with Informatica ETL.\nExperience with Control-M or similar batch scheduling tools.\nExperience supporting AS400 environments.\nAbility to troubleshoot batch failures, data issues, application incidents, and production problems.\nStrong analytical and problem-solving skills with the ability to perform root-cause analysis.\nWillingness to participate in 24x7 on-call production support.\nGood-to-Have Skills:\nHadoop / Cloudera Big Data\nOneSumX\nHyperion\nSAP GL\nBASEL\nTeradata\nHive, Impala, HDFS, YARN, Sqoop, Oozie, HBase\nKafka\nMapReduce / Spark\nSAS\nOBIEE\nQlik Sense\nMicrosoft Power BI\nQuantexa\nAdobe Campaign\nWebSphere\nHCL Campaign\nRay\nTechnical experience with server configuration and administration\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. 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