{"id":3328432,"url":"https://alion.io/job/accenture-sales-operations-analyst-with-german","title":"Sales Operations Analyst with German","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2105,"ghost_share":0.001,"stale_share":0.151,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria","Plovdiv, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T13:02:30Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"We are seeking a skilled and dedicated German speaking Sales Operations Analyst. The ideal candidate will be responsible for managing a variety of contract-related tasks and ensuring the effective administration of contract agreements. Collaborate with stakeholders, handle issues, and provide exceptional customer care.\nKey Responsibilities\nHandle cases related to contract management, order processing, customer care, invoicing and cancellations.\nManage contractual agreements and ensure compliance with established terms and conditions.\nCollaborate with internal and external stakeholders to address contract-related inquiries and resolve issues.\nSupport invoicing and credit processes, ensuring accuracy and timely resolution of discrepancies.\nOversee cancellation and retention processes, addressing customer complaints and cancellations effectively.\nParticipate in discussions on new products and integration into standard processes.\nProvide exceptional customer care and manage inquiries across various channels\nSkills and Specifications:\nAdvanced proficiency in German and medium proficiency in English.\nAbility to prioritize multiple tasks and maintain professional relationships.\nGood judgment, decision-making skills, and professional appearance.\nKey competencies: adaptability, action-oriented, accountability, drive for results, and collaboration.\nExcellent communication and problem-solving skills.\nFlexibility, adaptability, and enthusiasm with high levels of patience.\nProficiency in CRM systems and call center software.\nStrong communication skills to build rapport with customers.\nProven track record in sales operations or customer service preferred.\nGoal-oriented mindset and team player.\nEducation and Qualifications:\nMinimum of 1 year of experience in customer service and/or complex Backoffice processing.\nExperience in the Telco industry preferred.\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":3601,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-27T11:11:01Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.718,"p_room":0.55,"age_days":5,"expected_fill_days":5,"reasons":["conf:0","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/accenture-sales-operations-analyst-with-german","json_url":"https://alion.io/job/accenture-sales-operations-analyst-with-german.json","meta":{"generated_at":"2026-10-31T14:24:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22365,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":271},"rest":"https://alion.io/mcp/rest/get_company?id=271"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccenture-sales-operations-analyst-with-german"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccenture-sales-operations-analyst-with-german"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccenture-sales-operations-analyst-with-german"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accenture-sales-operations-analyst-with-german\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccenture-sales-operations-analyst-with-german"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3328432}},{"tool":"search_jobs","arguments":{"company":"accenture.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3328432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}