{"id":3090641,"url":"https://alion.io/job/accenture-salesforce-marketing-cloud-developer","title":"Salesforce Marketing Cloud Developer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2066,"ghost_share":0.001,"stale_share":0.134,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":65},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-22T14:35:30Z","employer_posted_date":null,"last_verified_at":"2026-10-22T14:35:30Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"The Marketing Technology Operations Specialist will support the Marketing organisation by administering, monitoring, and optimising the marketing technology platforms and operational workflows that enable campaign execution, lead management, routing, data movement, and stakeholder support. This role is primarily responsible for the hands-on platform operations layer, including system configuration support, sync queue monitoring, lead flow and routing checks, feature/function updates, QA, troubleshooting, documentation, and day-to-day operational support across the marketing technology stack.\n\nThis role will help ensure core marketing platforms and connected processes remain stable, current, and usable as Marketing Operations supports a more complex GTM environment. The role is not intended to be a strategic platform owner or a pure developer role; instead, it is focused on reliable execution, platform administration, operational monitoring, issue resolution, and continuous improvement across the systems and workflows that Marketing relies on every day.\n\nThis role will operate within a broader U. S. -led Marketing Technology and Operations team structure, partnering closely with team leadership, platform owners, Demand Centre, Integrated Data and Analytics, Web Operations, RevOps, IT, and business stakeholders to support defined platform needs, troubleshoot issues, maintain operational controls, and keep marketing workflows moving efficiently.\n\nResponsibilities: \nDevelop custom software solutions to design, code, and enhance components across systems or applications.\nUse modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.\nAdminister and support day-to-day marketing technology operations across core platforms such as Salesforce, Pardot/Marketing Cloud, Integrate, 6sense, Qualified/PiperX, Sendoso, RingLead, Salesloft, and related marketing systems.\nMonitor sync queues, data movement, platform errors, integration issues, failed jobs, lead flow exceptions, routing issues, and other operational health indicators across connected systems.\nSupport lead routing, assignment rules, campaign member processes, lifecycle workflows, form processing, list upload controls, and other operational processes that affect handoffs across Marketing, Sales, and SDR/ISR teams.\nConfigure and maintain platform features, fields, rules, workflows, user settings, queues, alerts, forms, integrations, and operational settings based on approved business requirements.\nPartner with U. S. -based team leadership and platform owners to test new functionality, support releases, validate changes, and ensure updates do not break existing marketing workflows.\nTriage, troubleshoot, and resolve marketing technology support requests, escalating to IT, vendors, or senior platform owners when issues require deeper technical intervention.\nConduct QA and regression testing for platform updates, routing changes, automation changes, campaign workflows, and new feature/function releases.\nMaintain documentation for platform processes, routing logic, sync queue monitoring, issue resolution steps, release notes, configuration changes, and operational dependencies.\nSupport platform audits and hygiene activities, including user access reviews, field usage reviews, process clean-up, inactive asset review, and retirement of outdated workflows or configurations.\nIdentify recurring manual tasks or support issues that could be simplified, automated, documented, or escalated for AI-enabled workflow improvements.\n\nRequirements: \nMust have skills: Salesforce Marketing Cloud, Market Intelligence, Pardot, On24 Martech, Lead Routing, Troubleshooting.\nHands-on experience administering or supporting marketing technology platforms, marketing automation systems, CRM workflows, or connected GTM systems.\nExperience with Salesforce, Pardot, ON24 Martech Marketing Cloud Account Engagement or similar marketing automation platforms is strongly preferred.\nFamiliarity with platforms such as 6sense, Qualified, Conversica, Sendoso, RingLead, Salesloft, ZoomInfo, or similar martech and sales technology tools is preferred.\nStrong understanding of lead management, lead routing, campaign operations, forms, list processes, campaign member workflows, and CRM/marketing automation dependencies.\nExperience monitoring sync queues, troubleshooting integration issues, validating data movement, and resolving operational platform errors.\nAbility to configure platform settings, support feature/function updates, test changes, and document operational processes clearly.\nStrong QA mindset with experience testing workflows, routing rules, platform changes, and business process impacts before and after release.\nWorking knowledge of data quality, field mapping, campaign hierarchy, lifecycle stages, and reporting dependencies is preferred.\nAbility to partner effectively with technical teams, business stakeholders, vendors, and platform owners in a global team environment.\nExperience using AI-enabled tools, copilots, or automation to improve documentation, troubleshooting, QA, ticket resolution, or operational productivity.\nStrong attention to detail, operational discipline, problem-solving ability, and comfort managing recurring platform support activities.\n\nIdeal Candidate Profile: \nThe ideal candidate is a hands-on marketing technology operations professional who understands how connected platforms support campaign execution, lead flow, routing, automation, and reporting.\nThis person should be comfortable working directly in systems, monitoring operational health, troubleshooting issues, documenting processes, and supporting platform changes with strong QA and attention to detail.\n\nSuccess Measures: \nCore marketing platforms and operational workflows remain stable, monitored, and well-supported.\nSync queues, lead flows, routing processes, and platform exceptions are identified and addressed in a timely manner.\nPlatform feature/function updates are tested, documented, and implemented without disrupting business-critical marketing workflows.\nMarketing technology support requests are triaged, resolved, documented, and escalated appropriately when needed.\nOperational documentation, configuration notes, and troubleshooting guides are maintained and usable by the broader team.\nRecurring manual tasks and support issues are identified for process improvement, automation, or AI-enabled workflow support.\nSkills\ndeveloper, Salesforce Marketing Cloud, Marketing Cloud, Pardot, Salesforce, SFMC","description_format":"text","description_chars":6573,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-22T14:35:30Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 5","filings_12m":5,"filings_prev_12m":6,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage; 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