{"id":1307481,"url":"https://alion.io/job/accenture-security-operations-center-operator","title":"Security Operations Center Operator","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":1961,"ghost_share":0.001,"stale_share":0.061,"repost_share":0.005,"time_to_fill_p50_days":4,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1208},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T21:31:12Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Summary:\nThe SOC Operator will be responsible for assessing, analyzing, and responding to incidents related to safety and security for the APAC region. The role requires daily use of tools/systems (e.g., access control, video management, risk feeds) to detect the impact to Accenture’s people, products, property, or brand image and alert the appropriate response stakeholders. Specifically, incidents may range from extreme weather conditions, political instability, crime, terror, civil unrest, and other personnel issues. In addition, the Operator will be responsible for customer service tasks to provide critical information and assistance to travelers, static employees, and potentially third parties. This role will be based in Hinjewadi, Pune, Maharashtra and reports to the SOC Shift Supervisor.\nRoles & Responsibilities:\nMonitor and operate security systems including access control and CCTV, along with environmental monitoring and mass notification systems.\nRespond quickly and initiate action related to alarms, phone calls, and environmental monitoring and alerting systems\nNotify, assist, and direct external emergency personnel and internal resources as necessary\nDispatch security officers or law enforcement personnel for alarm response, calls for service, and emergency situations\nExecute protocols and communicate at all levels across the APAC region to employees, site security leads, safety & security staff, or contracted officers as needed\nManage information flows to and from an incident\nMaintain operational logs, conduct daily shift checklists, handover reports, and incident reports\nEnsure all forms of communication, such as e-mails, phone conversations, and client interactions, are conducted in a courteous and professional manner, confidentially, and documented appropriately\nCoordinate with Accenture’s Corporate Security regional leads on incident detection and management\nCoordinate with Accenture’s Corporate executive protection leads on incident detection and management\nEnsure that complete and accurate information is entered into the incident management system\nUtilize and execute protocols and standard operating procedures to effectively manage global incidents.\nMonitor travel safety and security of the company's staff\nMaintain situational awareness of current global current events.\nMonitor and respond to global alerts and events affecting company facilities and employees providing immediate information and assistance as needed\nInitiate mass communication notifications as required\nNotify leadership of events affecting business operations and employees\nEnsure proper handling of highly confidential information.\nPerform other duties assigned by supervisors related to security and safety\nAdditional Information:\nExperience with CCTV/video management and access control systems such as Genetec video solutions or CCure 9000\nExperience with protective intelligence monitoring tools such as Everbridge and ISOS Tracker\nGreat active listening skills\nRapport building skills\nPatient and empathetic attitude \nAdaptability and flexibility\nAbility to analyze threats and envision potential or real time impact to operations\nAbility to respond quickly and calmly to emergencies and stressful situations by exercising proper judgment and decision-making skills\nStrong Customer Service skills\nStrong consensus, team building and negotiating skills\nAbility to work overtime on short notice\nStrong cultural sensitivities \nBe able to type a minimum of 35 words per min\nExcellent written and verbal communication skills\nAbility to multitask in a fast-paced, at times stressed work environment\nStrong team player\nComfortable with high-tech work environment, and constant learning of new tools and innovations\nProficient in Microsoft Windows and Office Suite\nAbout Our Company | Accenture\nMust have skills:\n Excellent verbal and written communication skills\nAccess control alarm monitoring\nCCTV monitoring\nRisk monitoring\nHandling safety / security related calls from employees\nGood to have skills:\nExperience in Global Security Operations Center / Regional Security Operations Center\nSending mass notification / people advisory to employees / travel advisories\nExperience: Minimum 3-4 year(s) of experience is required\nEducational Qualification: Degree in any stream\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.","description_format":"text","description_chars":6077,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Security Operations","Systems Integrators","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-26T14:16:44Z"}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.676,"p_room":0.45,"age_days":6,"expected_fill_days":4,"reasons":["conf:8","velocity","win:tail","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/accenture-security-operations-center-operator","json_url":"https://alion.io/job/accenture-security-operations-center-operator.json","meta":{"generated_at":"2026-10-02T03:27:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4812,"day_limit":5000,"remaining_today":188,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}