{"id":1023697,"url":"https://alion.io/job/accenture-technology-support-engineer-40","title":"Technology Support Engineer","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2120,"ghost_share":0.001,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-18T09:15:35Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-11-07T08:40:40Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"About the Role:\nWe are seeking an experienced Audio Visual and Video Conferencing Support Specialist to join the ANZ Local Technology Services (LTS) team and support, maintain, and enhance Audio Visual (AV) and Video Conferencing (VC) services across Accenture ANZ.\nThe successful candidate will act as an AV/VC Subject Matter Expert for meeting spaces and events, particularly at the Sydney office. The role is responsible for ensuring that AV/VC systems and collaboration technologies remain operational, well maintained, and effectively utilized for meetings, events, and other business activities.\nThe role requires strong AV/VC technical expertise, customer service and stakeholder management skills, and experience supporting events and collaboration environments. The successful candidate will also provide desktop support across Windows and Mac environments when required.\nKey Responsibilities:\nServe as the AV/VC Subject Matter Expert, supporting meeting spaces, events, and collaboration technologies.\nConfigure, monitor, troubleshoot, and maintain AV/VC systems to ensure reliable service delivery.\nManage AV/VC assets, equipment lifecycle, inventory, preventative maintenance, and vendor relationships.\nDevelop operational processes, documentation, training, and continuous improvement initiatives.\nProvide exceptional customer support while collaborating with stakeholders and supporting events, projects, and technology upgrades.\n.Required Skills & Experience:\nExperience in AV/VC design, deployment, and support.\nExperience in onsite IT AV/VC design and support.\nStrong knowledge of Windows operating systems and related technologies\nExperience providing desktop support across Windows and Mac environments.\nExperience troubleshooting AV/VC systems and network-connected technologies across WAN and LAN environments.\nExperience setting up and supporting AV/VC equipment for meetings, events, and collaboration spaces.\nKnowledge of Microsoft Teams Rooms and related collaboration technologies.\nExposure to AV technologies and platforms from vendors such as: Microsoft Teams, Microsoft Surface Hubs, Cisco Webex, Poly, Crestron, Extron, AMX, Cyviz, Planar and Lightware\nKnowledge of digital-signage solutions is advantageous.\nExperience managing AV/VC equipment inventory, repairs, preventative maintenance, and replacement activities.\nExperience coordinating with hardware vendors, third-party suppliers, and technical support providers.\nFlexibility to support events outside standard business hours when required.\nNote:\nThe role is primarily responsible for supporting AV/VC meeting spaces and events, particularly at the Sydney office.\nOccasional shift work and out-of-hours event support may be required.\nInterstate travel may be required from time to time to support commissioning or decommissioning activities.\nThe successful candidate may be required to provide desktop support across Windows and Mac environments when necessary.\nThe role will work closely with Workplace teams, LTS teams, business stakeholders, hardware vendors, and third-party service providers.\nShould be AU Citizen / AU PR Holder\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement for Australia:\nAt Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. \nAs part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.\nWe encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email  and cite the relevant Job Number, or contact us on +61 2 9005 5000.\nLearn how Accenture protects your personal data and know your rights in relation to your personal data. 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