{"id":3941557,"url":"https://alion.io/job/accenture-windows-cloud-engineer-mid-level","title":"Windows Cloud Engineer (Mid-Level)","company":{"id":271,"name":"Accenture","domain":"accenture.com","url":"https://alion.io/company/accenture","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":2116,"ghost_share":0.001,"stale_share":0.17,"repost_share":0.006,"time_to_fill_p50_days":5,"computed_at":"2026-11-08T05:47:12Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":["BG"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Ansible","optional":false},{"name":"Git","optional":false},{"name":"GitLab","optional":false},{"name":"MS SQL","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T15:41:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 740,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.\nWe are looking for a Medior Windows Cloud Engineer to join our cloud operations and engineering teams. In this role, you will provide independent Level 2 (L2) support for Windows Server environments and act as the main escalation point for L1 engineers.\nYou will be responsible for resolving the majority of Windows infrastructure and application issues autonomously, while escalating architectural or highly complex problems to Senior engineers.\nThe position includes On-call duties.\n\nTo keep it short, below are some key responsibilities:\n\nProvide independent Level 2 (L2) technical support for Windows Server environments, ensuring stability, availability, and performance\nAct as the primary escalation point for L1 engineers, supporting them in troubleshooting and validating resolutions\nResolve complex Windows infrastructure and application incidents autonomously, escalating to Seniors only when necessary\nAdminister and troubleshoot Active Directory services, including Group Policy, authentication, and access-related issues\nSupport and troubleshoot Failover Cluster environments, including clustered applications and services\nSupport Microsoft SQL Server at application level only, focusing on service availability and application connectivity\nConfigure, secure, and maintain IIS-based applications, including certificates, bindings, and performance tuning\nInvestigate and respond to monitoring alerts using Zabbix, performing root cause analysis and corrective actions\nExecute and improve automation tasks using existing Gitlab and Ansible\nParticipate actively in incident reviews and continuous improvement initiatives, contributing to higher service quality\nMaintain accurate and up-to-date documentation and runbooks, ensuring effective L1 handover and operational consistency\nCollaborate closely with Senior engineers and cross-functional teams to ensure smooth platform operations\nRequirements and technical knowledge:\n\nStrong hands-on experience with Windows Server administration (2016 / 2019 / 2022)\nGood working knowledge of Active Directory and Group Policy\nHands-on experience Web servers (IIS)\nMSSQL Server support at application level (connectivity, services)\nExperience working with monitoring and alerts (Zabbix optional)\nExperience with automation and scripting (Ansible, Git)\nGood understanding of networking fundamentals and load-balancing concepts\nMore in depth understanding of Failover Clustering and high-availability concepts will be considered a plus\nThe Rest of the qualities, you know them:\nFluent in English, both verbal and written.\nExcellent communication skills and ability to collaborate effectively within a team.\nBenefits:\nEmployee Assistance Program\nCareer Counselling\n25 day paid time off\nFlexible home office policy\nOptions to buy shares\nRelocation Bonus\nLuxury health & dental insurance\nBonuses for special occasions\nCertification\nFood vouchers\nMultisport cards #LI-EU\nAbout Accenture\nAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. 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