{"id":3345005,"url":"https://alion.io/job/accor-area-marketing-communications-manager","title":"Area Marketing & Communications Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":40,"ghost_share":0,"stale_share":0.925,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"LinkedIn","optional":false}],"status":"closed","first_seen_at":"2026-10-27T13:03:42Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T22:11:38Z","board_verified":false,"closed_at":"2026-11-01T22:11:38Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"\"Why work for Accor?\"\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\n The Area Marketing & Communications Manager at Pullman Cape Town City Centre is responsible for executing all property-level marketing, branding, public relations, and communications activities aimed at enhancing market positioning and maximizing portfolio profitability.\nReporting to the Director of Sales & Marketing (DOSM)/Co, the Manager is responsible to execute marketing plans, manage media relations, oversee content creation, and track performance against KPIs. The Marketing & Communications Manager manages media and public relations, brand collaterals, and Heartists® communications, collaborating with Sales, Revenue Management, Operations, HR and external agency partners.\nKey Responsibilities\nExecution & Organizing\nExecution of annual marketing and communications plans, aligning activities with department budgets, ROI targets and wider business objectives.\nMonitor industry, cultural, and travel trends; conduct competitive analysis.\nExecute public relations activities for the hotel based on its marketing goals.\nBrand Identity & Communications Messaging\nEnsure brand consistency across all guest touchpoints including signage, collateral, guest experiences, events, B2B (corporate, trade, MICE) and B2C (leisure, lifestyle) channels.\nCoordinate with design and production agencies for timely delivery of marketing materials, hotel gifts and media giveaways.\nImplement global/regional brand campaigns using provided guidelines and assets.\nMaintain and create visual assets like photography, videography and graphics for marketing and PR, as per brand guidelines.\nPublic Relations & Media Relations\nExecute PR and media activities per annual strategy, covering F&B, rooms, spa, leisure, MICE.\nUpdate media kit with fact sheets, executive bios, imagery, and brand content.\nSupport press events, visits, and familiarization trips to boost hotel exposure.\nDraft news releases, articles, and executive statements to enhance brand storytelling.\nMaintain media databases, mailing lists, and clipping reports for monitoring and planning.\nRespond promptly to media inquiries and assist with crisis communication protocols.\nCampaign Development & Execution\nImplement multi-channel campaigns aligned with annual plans and brand guidelines.\nSupport brand activations, sponsorship, media partnerships, events, and experiences ensuring creative excellence and maximizing engagement and interest.\nTrack campaign performance and recommend optimizations based on data insights.\nAgency & Partner Management\nHandle daily communication with creative and PR agencies on scope, timelines, and budgets.\nCoordinate hotel participation in promotions, tourism board campaigns, events and collaborations. \nFinancial & Performance Management\nTrack marketing expenses and manage the MarComm budget.\nPrepare regular reports on campaign performance, media coverage and ROI for leadership review.\nOperations\nCollaborate with Sales, F&B, Spa, Rooms, Loyalty and Events to align marketing and communications initiatives with operational needs.\nSupport T&C in managing the hotel’s LinkedIn presence, amplifying media coverage and executive thought leadership.\nAdministration\nMaintain an organized archive of marketing materials, media assets, and key reports.\nDistribute monthly calendars, media schedules, and campaign performance reports.\nDaily media monitoring, compile clipping files, share summaries with leadership and PR teams.\n Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.\n3-5 years of hands-on Marketing and PR experience preferably in hospitality or a consumer-focused industry.\nStrong copywriting and editing skills, with attention to detail.\nExperience managing agency relationships and coordinating multi-channel campaigns.\nAbility to work effectively in a fast-paced, team-oriented environment.\nKnowledge in brand communication tools and platforms. Experience in media relations, press release writing, event planning, content creation, and managing design and production of marketing collaterals.\nFamiliarity with basic design software (Canva, Adobe Suite) and internal communication platforms.\nUnderstanding of branding, public relations, storytelling, guest engagement, and cross-functional campaign coordination. Experience in managing marketing agencies and creative vendors is a plus.","description_format":"text","description_chars":4979,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-27T16:53:12Z"},{"event":"close","at":"2026-11-01T22:11:38Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/accor-area-marketing-communications-manager","json_url":"https://alion.io/job/accor-area-marketing-communications-manager.json","meta":{"generated_at":"2026-11-02T00:23:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-area-marketing-communications-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-area-marketing-communications-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-area-marketing-communications-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-area-marketing-communications-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-area-marketing-communications-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3345005}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3345005},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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