{"id":2514216,"url":"https://alion.io/job/accor-assistant-front-office-manager-2","title":"Assistant Front Office Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":41053},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T08:58:03Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T23:59:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Joinus at Accor,wherelife pulseswith passion!?\nAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?\nBy joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?\nYou will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?\nYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?\nEverything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.\nHospitalityisaworkofheart,?\nJoinus andbecomeaHeartist®.\n We are seeking a proactive and guest-focused Assistant Front Office Manager to support the Front Office Manager in overseeing daily operations, delivering exceptional guest experiences, and maintaining the highest standards of service and efficiency. You will lead, motivate, and develop the front office team, ensure smooth coordination with other departments, manage guest feedback and complaints, and oversee operational, financial, and security procedures. With a strong commercial mindset, you will drive revenue through upselling and effective yield management, contribute to budgeting and reporting, and foster a positive team culture focused on continuous improvement and guest satisfaction.\n Previous experience in a Front Office supervisory or management role within a hotel, preferably in a 4- or 5-star environment.\n\nStrong leadership, team management, coaching, and staff development skills.\n\nExcellent communication, interpersonal, and problem-solving abilities, with a strong focus on guest satisfaction.\n\nGood knowledge of front office operations, hotel systems, reservations, billing, cashiering, and night audit procedures.\n\nCommercial awareness, with experience in upselling, revenue optimisation, and cost control.\n\nStrong organisational skills and the ability to manage multiple priorities in a fast-paced environment.\n\nProficiency in hotel management systems and Microsoft Office.\n\nA professional appearance, positive attitude, and a hands-on approach to service excellence.\n\nFlexibility to work shifts, weekends, and public holidays as required.\n\nFluency in English; additional languages are an advantage.\n\n * Due to the high volume of applications we receive, only candidates selected for further consideration will be contacted. Please be assured that every application is reviewed carefully, and we truly value your interest in joining our team.\nAnnual salary £31K.\nFree night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)\nDiscounted hotel rates all over the world in Accor Hotels\nContinuously learn and develop yourself with our Accor Academy\nSupport your wellbeing in your professional and personal lives\nGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries\nParticipate actively in initiatives to build a more inclusive and sustainable world\nAnd many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality\n You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.","description_format":"text","description_chars":3807,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-14T09:31:14Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-14T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-10-15T00:49:42Z"},"pay":{"stated_usd_annual":41053,"is_top_pay":false},"html_url":"https://alion.io/job/accor-assistant-front-office-manager-2","json_url":"https://alion.io/job/accor-assistant-front-office-manager-2.json","meta":{"generated_at":"2026-10-15T00:49:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":973,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-assistant-front-office-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-assistant-front-office-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-assistant-front-office-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-assistant-front-office-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-assistant-front-office-manager-2"}]}