{"id":2614817,"url":"https://alion.io/job/accor-assistant-front-office-manager-3","title":"Assistant Front Office Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vienna, Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2330,"max":null,"currency":"EUR","period":"month","gross":true,"usd_annual":31092},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T11:51:48Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T22:36:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Join the Vibrant Team at SO/ Vienna - Where Passion Meets Luxury\nBist du bereit, deine Karriere in einem luxuriösen und dynamischen Umfeld zu starten? Dann such nicht weiter! SO/ Vienna, das stylische Hotel im Herzen der österreichischen Hauptstadt, sucht talentierte Mitarbeiter:innen, die Teil eines dynamischen Teams werden möchten. Wir sind nicht nur ein Hotel, sondern ein kreativer Ort, an dem Stil, Design und Innovation zusammenkommen, um außergewöhnliche Erlebnisse für unsere Gäste zu schaffen.\n Sämtliche Front-Office-Aufgaben\nCheck-in und Check-out der individuellen Gäste\nBearbeitung von Gästebeschwerden und Überwachung der Gästezufriedenheit\nKontrolle des Night Audits und der Kassa\nOnboarding neuer Teammitglieder\nPersönliche und telefonische Gästebetreuung\nWir wünschen uns:\nErfahrung im Führen eines Teams als Supervisor oder Assistant Front Office Manager in der Luxus Hotelbranche\nGästeorientierte Haltung und empathisches Auftreten\nGastgeberqualitäten\nsolide Sprachkenntnisse in deutsch und englisch - eine dritte Sprache ist ein Plus\nKenntnisse in Opera Cloud sind von Vorteil\nKey Responsibilities\nOversee all front office operations\nManage check-in and check-out for individual guests\nHandle guest complaints and monitor guest satisfaction\nSupervise the night audit and cash handling procedures\nOnboard new team members\nProvide personalized guest service in person and over the phone\nWhat We’re Looking For\nProven experience leading a team as a Front Office Supervisor or Assistant Front Office Manager in the luxury hospitality industry\nA guest-oriented mindset and an empathetic, professional manner\nStrong hospitality skills and a genuine passion for creating exceptional guest experiences\nGood command of German and English; a third language would be an advantage\nKnowledge of OPERA Cloud would be an asset\n Leidenschaft für deinen Beruf\nErfahrung und Bereitschaft für die Position\nFundierte Fachkenntnisse und Know-how\nFreude daran, Menschen glücklich zu machen\nVerantwortungsbewusstsein und Eigeninitiative\nSpaß daran, neue Ideen umzusetzen\n//\nHave passion for the job\nBe ready & have experience for the position\nKnow your Business\nLove making people happy\nTake responsibility\nHave fun implementing new ideas\n Im SO/ Vienna zelebrieren wir Individualität, fördern Kreativität und streben in allem, was wir tun, nach Exzellenz. Begleite uns auf dieser aufregenden Reise und werde Teil einer Luxus-Lifestyle-Brand, die Grenzen verschiebt und die Kunst der Gastfreundschaft neu definiert.\nCulture & Values\nUnsere Werte sind der rote Faden dessen, was wir bei SO/ sind, sie sind das Herzstück von allem, was wir tun. Sie stehen für die integrative, verantwortungsvolle, spielerische und authentische Kultur, die wir schaffen wollen.\nDes weiteren erwarten dich folgende Goodies:\nBezahlung über dem Kollektivvertrag\nUniform und Reinigung werden vom Hotel gestellt\nTäglich frische und kostenlose Verpflegung in unserer Cafeteria\nKostenlose MyClubs-Mitgliedschaft\nBonusprogramme, je nach Abteilung unterschiedlich\nTraining und Weiterentwicklungsmöglichkeiten\nBezahlte Arbeitszeit, um dich ehrenamtlich bei unserem Charity Partner zu engagieren\nRabatte für alle Ennismore und Accor Hotels\nCulture & Values\nUnsere Werte sind der rote Faden dessen, was wir bei SO/ sind, sie sind das Herzstück von allem, was wir tun. Sie stehen für die integrative, verantwortungsvolle, spielerische und authentische Kultur, die wir schaffen wollen.\nSOUNDS GOOD?\nDann bewirb dich jetzt online.\nDiese Position wird abhängig Ihrer Qualifikation und Ausbildung in der Beschäftigungsgruppe 3 des KV für Arbeiter im Hotel und Gastgewerbe eingestuft.\nWir bieten eine weitaus höhere Bezahlung, als den im KV festgelegten Betrag von € 2.330,- brutto.\n//\nSOUNDS GOOD?\nThen apply online now!\nThis position is classified under pay group 3 of the collective agreement for workers in the hotel and hospitality industry, depending on your qualifications and experience. We offer a significantly higher salary than the collective agreement minimum of € 2.330,- gross per month.","description_format":"text","description_chars":4064,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Cafeteria"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-15T11:56:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-16T01:15:47Z"},"pay":{"stated_usd_annual":31092,"is_top_pay":false},"html_url":"https://alion.io/job/accor-assistant-front-office-manager-3","json_url":"https://alion.io/job/accor-assistant-front-office-manager-3.json","meta":{"generated_at":"2026-10-16T01:15:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1986,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-assistant-front-office-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-assistant-front-office-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-assistant-front-office-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-assistant-front-office-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-assistant-front-office-manager-3"}]}