{"id":3963129,"url":"https://alion.io/job/accor-assistant-human-resources-manager-fmx","title":"Assistant Human Resources Manager (F/M/X)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":45,"ghost_share":0,"stale_share":0.956,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phetchaburi, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-09T10:24:02Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T01:40:18Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Nestled on the Gulf of Thailand’s captivating coastline, SO Sofitel Hua Hin stands as Hua Hin’s most distinctive 5-star hotel in Cha-Am, north to Hua Hin, just a short 2.5-hour drive from Bangkok, this luxury beachfront resort offers chic design with 100 rooms and 8 villas, including private pool villas.\nA luxury private beachfront experience in Hua Hin defines the experience, with soft sand underfoot, tranquil shoreline walks, and the calming sound of waves creating a sense of effortless escape. Playful artwork, contemporary architecture, exclusive accommodations, exceptional dining, and a curated selection of activities complete a refined seaside destination for couples and families.\n The Assistant Human Resources Manager serves as the second-in-command of the Human Resources Department and supports the Director of Human Resources in delivering strategic and operational HR functions. This role is responsible for leading talent acquisition, payroll administration, compensation and benefits management, and overseeing all visa and work permit processes while ensuring compliance with local labor laws and company policies.\nWorking closely with department leaders, the Assistant Human Resources Manager helps create an engaging workplace culture that supports the resort's commitment to exceptional guest experiences, employee well-being, family-focused hospitality, and luxury service excellence.\nKey Responsibilities\n1. Talent Acquisition & Employer Branding\nLead the full recruitment cycle for all positions across the resort, from workforce planning through onboarding.\nPartner with department heads to identify hiring needs and develop effective recruitment strategies.\nManage job postings, candidate sourcing, interviews, assessments, reference checks, and employment offers.\nMaintain strong talent pipelines through partnerships with hospitality schools, universities, and industry networks.\nPromote the resort's employer brand through social media, career fairs, and recruitment campaigns.\nMonitor recruitment KPIs including time-to-fill, quality-of-hire, and hiring costs.\nEnsure an exceptional candidate experience throughout the recruitment process.\n2. Payroll Administration\nOversee the monthly payroll process and ensure accurate and timely salary payments.\nCoordinate payroll inputs including attendance records, overtime, service charge distribution, incentives, allowances, deductions, and statutory contributions.\nValidate payroll reports and ensure compliance with labor regulations and company policies.\nCollaborate with Finance to resolve payroll discrepancies and maintain payroll confidentiality.\nPrepare payroll-related reports and analytics for management review.\n3. Compensation & Benefits\nAdminister employee compensation and benefits programs in accordance with company policies and market practices.\nEnsure accurate administration of health insurance, social security, provident fund, employee welfare programs, and other benefits.\nMonitor benefit utilization and recommend improvements to enhance employee satisfaction and retention.\nSupport annual salary review, promotion, and bonus administration processes.\nMaintain compensation and benefits records and ensure legal compliance.\n4. Visa & Work Permit Management\nOversee all visa, work permit, and immigration-related processes for expatriate employees.\nCoordinate with government agencies and external service providers to ensure timely renewals and applications.\nMonitor visa and work permit expiry dates and maintain up-to-date compliance records.\nProvide guidance to expatriates and department heads regarding immigration requirements.\nEnsure full compliance with local labor and immigration regulations.\n5. Employee Relations & HR Operations\nSupport the Director of Human Resources in maintaining positive employee relations and a respectful workplace culture.\nAssist in managing employee disciplinary matters, grievances, investigations, and conflict resolution.\nEnsure HR policies and procedures are consistently applied across the resort.\nSupport employee engagement, wellness initiatives, recognition programs, and resort activities.\nParticipate in HR projects aligned with company culture, values, ESG initiatives, and employee experience.\n6. Compliance & Administration\nEnsure compliance with labor law, company policies, health and safety standards, and HR audit requirements.\nMaintain accurate employee files, HR records, and confidential documentation.\nSupport internal and external audits related to payroll, employee records, compensation, and immigration compliance.\nGenerate HR metrics and monthly reports for management review.\nAct on behalf of the Director of Human Resources during their absence when assigned.\n Education\nBachelor's Degree in Human Resources Management, Business Administration, Hospitality Management, or a related field.\nMaster's Degree is an advantage.\nExperience\nMinimum 5 years of Human Resources experience, preferably within luxury hospitality, lifestyle resorts, or international hotel brands.\nMinimum 2 years in a supervisory or management capacity.\nStrong background in recruitment, payroll administration, compensation & benefits, and HR operations.\nTechnical Knowledge\nSolid understanding of labor law and payroll practices.\nHands-on experience managing visa and work permit processes for expatriate employees.\nProficiency in HRIS, payroll systems, and Microsoft Office applications.\nExperience with hospitality HR systems is preferred.\nCompetencies\nStrong interpersonal and relationship-building skills.\nExcellent communication and presentation skills.\nHigh level of integrity and confidentiality.\nStrong attention to detail and organizational skills.\nAnalytical and problem-solving capabilities.\nAbility to work effectively in a fast-paced hospitality environment.\nService-oriented mindset with a passion for employee experience\nGood command of 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