{"id":4064812,"url":"https://alion.io/job/accor-assistant-manager-housekeeping-3","title":"Assistant Manager - Housekeeping","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":72,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Panaji, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-11T09:39:40Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T13:46:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"\"Why work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\n We are seeking an enthusiastic and detail-oriented Assistant Manager Housekeeping to join our dynamic hospitality team. In this pivotal role, you will partner with the Housekeeping Manager to deliver exceptional cleanliness, comfort, and guest experiences across all hotel areas. You will lead and inspire housekeeping colleagues while maintaining operational excellence, upholding brand standards, and driving continuous improvement. This is an excellent opportunity for a motivated professional ready to make a meaningful impact in a fast-paced luxury hospitality environment.\n**Operational Excellence & Quality Assurance**\nSupport day-to-day housekeeping operations, ensuring all guestrooms, suites, public areas, and back-of-house facilities consistently meet luxury hospitality standards\nConduct routine inspections and quality audits to verify compliance with brand standards and cleanliness benchmarks\nMonitor room status and occupancy levels to optimize operational efficiency and guest satisfaction\nCollaborate seamlessly with Front Office, Engineering, and Laundry teams to ensure cohesive guest experiences\nAddress guest requests, concerns, and service recovery situations with professionalism and empathy\nAnalyze guest feedback and quality scores, implementing corrective actions to drive continuous improvement\n**Team Leadership & Development**\nSupervise, mentor, and motivate housekeeping colleagues to deliver outstanding service\nConduct daily briefings, training sessions, and performance coaching to build a high-performing team\nSupport recruitment, onboarding, and talent development initiatives with transparency and inclusivity\nFoster a collaborative culture that promotes engagement, teamwork, and professional growth\nEnsure all team members maintain exceptional grooming, appearance, and service standards\nProvide constructive feedback and recognize achievements to inspire team motivation\n**Inventory & Cost Management**\nMonitor and manage inventory levels of linens, guest amenities, cleaning supplies, and equipment\nAssist in controlling departmental expenses and minimizing wastage through efficient resource management\nEnsure proper handling, storage, and safe usage of cleaning chemicals and equipment\nSupport inventory counts and stock control procedures with analytical precision\nIdentify cost-saving opportunities while maintaining quality standards\n**Health, Safety & Sustainability**\nEnsure strict compliance with all health, hygiene, safety, and fire regulations\nPromote safe working practices and create a secure environment for all team members\nSupport the organization's sustainability initiatives, including water conservation, waste reduction, and responsible resource management\nMaintain compliance with company policies and statutory requirements\nStay informed about industry best practices and emerging safety standards\n**Required Skills & Competencies**\nStrong proficiency in Microsoft Office applications\nProficiency with hotel operational systems and property management software\nExcellent leadership and team management abilities\nOutstanding communication and interpersonal skills\nProblem-solving and decision-making capabilities\nAttention to detail with a quality-focused mindset\nGuest complaint resolution and service recovery expertise\nKnowledge of cleaning chemicals, equipment safety, and housekeeping best practices\nOrganizational and time management skills\nAbility to work flexibly and adapt to changing priorities\n **Required Education**\nDegree or Diploma in Hotel Management, Hospitality Management, or a related discipline\n**Required Experience**\nMinimum 4-6 years of housekeeping experience in luxury or upscale hotel environments\nAt least 1-2 years of supervisory or leadership experience in housekeeping operations\nDemonstrated experience in quality assurance, auditing, and guest service delivery\nProven track record in inventory management and cost contro","description_format":"text","description_chars":4541,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & 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