Audio Visual Technician

Hotel that makes every moment matter

The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel.

• Set up, operate, and dismantle professional audio-visual equipment for meetings, conferences, weddings, banquets, entertainment events, and special functions with precision and efficiency.
• Operate sound, lighting, projection, video systems, and LED displays during live events to ensure smooth, professional execution and optimal visual and audio quality.
• Manage live audio mixing, video switching, and lighting during events, balancing audio levels and adjusting settings as needed.
• Configure and support video conferencing platforms (Zoom, Microsoft Teams, and similar systems) for hybrid and virtual meetings.
• Ensure all equipment is properly connected and fully functional before events or presentations, conducting pre-event checks and room setups against Banquet Event Orders.
• Provide professional on-site technical support for VIP guests, executive meetings, and high-profile events, remaining on standby during events to resolve any technical issues promptly.
• Assist and instruct guests, presenters, and event organizers regarding proper usage and operation of AV equipment, offering tailored solutions to meet their needs.
• Perform preventive maintenance and routine inspections of all AV equipment to ensure reliability, longevity, and optimal performance across all systems.
• Troubleshoot and resolve technical issues related to microphones, speakers, mixers, projectors, LED screens, displays, video conferencing systems, and other AV equipment in a timely manner.
• Diagnose faults, perform basic repairs, and coordinate with external AV suppliers or contractors for major repairs when necessary, ensuring all work meets organizational standards.
• Maintain a clean, organized, and safe working environment while adhering to all health, safety, and operational procedures, including proper cable management and equipment handling.
• Coordinate effectively with Events, Banquets, Entertainment, IT, and Engineering teams to ensure all technical requirements are delivered seamlessly and on schedule.

• Diploma or Certificate in Audio Visual Technology, Electrical Engineering, Electronics, Sound Technology, or a related technical discipline is highly advantageous.
• Minimum of 2 years of professional experience in audio-visual operations within a luxury hotel, resort, or high-end event environment.
• Demonstrated experience operating and maintaining AV equipment for events, conferences, weddings, entertainment programs, and corporate functions.
• Strong working knowledge of professional audio, video, lighting, and conferencing systems, including installation, configuration, operation, and troubleshooting.
• Proven ability to install, operate, and maintain AV equipment such as PA systems, mixers, amplifiers, projectors, LED screens, microphones (wired and wireless), lighting consoles, and video displays.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Benefits Your Way:

• Access to Accor team benefits, including global discount's on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australia’s largest hospitality employer - Accor
• Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS.