{"id":3653031,"url":"https://alion.io/job/accor-bell-clerk-part-time","title":"Bell Clerk | Part-Time","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":71,"ghost_share":0,"stale_share":0.972,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"part_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":26,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T22:38:11Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T17:42:29Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.\nFrom full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!\nWhat is in it for you:\nComprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees \n401(k)\nOne complimentary duty meal for all employees that work more than 6 hours per shift\nFood & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)\nWellness Offerings\nEmployee benefit card offering discounted rates in Accor worldwide\nLearning programs through our Academies\nOpportunity to develop your talent and grow within your property and across the world!\nAbility to make a difference through our Corporate Social Responsibility activities\n Hourly Rate: $26.97\nResponsible for providing service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include, but are not limited to the Guest Services Department and the following:\nCoordinate the activities of the Arrival Team\nAnswer all incoming calls and accurately transfer callers to the appropriate extensions according to the resort’s standards\nCommunicate internal and external guest requests via applicable resort software\nMaintain and monitor the Royal Service software system\nEnsure all requests logged in the Royal Service software are followed up according to the hotel’s standards\nMaintain accurate records of all internal and external guest requests and follow-up with the necessary department and/or guests in the pre-determined time frame.\nAssist Front Office with administrative duties as required\nCheck work stations for necessary equipment and set up and replenish as needed.\nAssist in providing parking options\nCheck service stations for necessary equipment and set up: water, lei, towels, etc. as needed\nMaintaining communication of up to date, accurate information between guests, staff, management and our partners on a daily basis\nAble to share information about the resort and activities, island activities, restaurants, and other information as it pertains to guests\nActively participate in monthly departmental sales promotions\nOrganize time so all work is completed according to shift demand\nMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests\nFocus attention on guest needs, remaining calm and courteous at all times\nBe knowledgeable of the island, our resort and resort offerings in order to be our guests’ trusted guide\nPromote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures\nFollow hotel and departmental policies, procedures and service standards\nContribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings\nActively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operations\nCheck with manager before leaving shift. Bring any concerns to the attention of the Manager On Duty\nSchedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.\n Education\nHigh School diploma and/or vocational training\nA Degree in Hotel/Hospitality or Tourism is an asset.\nExperience\nMinimum of one year experience in the Hotel Industry, preferably in a high guest contact role\nLicenses or Certificates\nMust have and be able to maintain a valid Driver’s License and clean Driver’s Abstract. \nGrooming: All colleagues must maintain a neat, clean and well-groomed appearance per Fairmont standards.\n All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.\nJoin our ‘ohana today: Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com\nWhy work for Accor? You can discover a world where life pulses with passion!\nJoin the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.\nHospitality is a work of heart! #fairmontcareers #alwayskealani","description_format":"text","description_chars":5441,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-03T00:46:35Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.63,"p_room":1,"age_days":6,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/accor-bell-clerk-part-time","json_url":"https://alion.io/job/accor-bell-clerk-part-time.json","meta":{"generated_at":"2026-11-09T19:07:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-bell-clerk-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-bell-clerk-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-bell-clerk-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-bell-clerk-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-bell-clerk-part-time"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3653031}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3653031},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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