{"id":3374176,"url":"https://alion.io/job/accor-bellman-11","title":"Bellman","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":33,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ajman, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T07:29:07Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T18:06:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.\n A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellman with Fairmont Ajman, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.\nReporting to the Bell Captain, responsibilities and essential job functions include but are not limited to the following:\nKey Responsibilities\nGuest Arrival and Departure\nWelcome arriving and departing guests warmly and professionally, creating a positive first and last impression.\nAssist guests with loading, unloading, transporting, and storing luggage safely and efficiently.\nEscort guests to their rooms, explain room features and facilities, and familiarise them with hotel services.\nCoordinate guest arrivals and departures with the Front Desk, Concierge, Valet, and other relevant departments.\nEnsure luggage is delivered promptly and accurately to guest rooms or designated storage areas.\nGuest Service and Assistance\nRespond promptly to guest requests, enquiries, and special requirements, ensuring a personalised service experience.\nProvide accurate information about hotel facilities, restaurants, recreational activities, and available services.\nAssist guests with transportation arrangements and direct them to appropriate hotel facilities.\nHandle guest belongings with care, maintaining confidentiality and respecting guest privacy.\nIdentify opportunities to exceed guest expectations and promptly communicate any concerns or complaints to the relevant supervisor.\nLobby and Front Office Operations\nMaintain the cleanliness, organisation, and presentation of the hotel lobby, entrance, and luggage storage areas.\nEnsure luggage trolleys and other equipment are clean, presentable, and in good working condition.\nMaintain accurate luggage storage records and follow established procedures for the safekeeping and retrieval of guest belongings.\nSupport the Front Office team during peak arrival and departure periods, VIP movements, and special events.\nMaintain awareness of VIP guests, group arrivals, and special requests to ensure smooth operations.\nSafety, Security, and Compliance\nFollow hotel policies and procedures relating to guest safety, security, and lost-and-found items.\nReport suspicious activities, safety hazards, damaged equipment, and unattended belongings to the appropriate supervisor.\nHandle luggage and guest belongings in accordance with established safety and manual-handling procedures.\nAdhere to grooming standards, uniform requirements, and all relevant hotel policies.\nTeamwork and Brand Standards\nWork collaboratively with Front Office and other hotel departments to ensure efficient service delivery.\nParticipate in departmental briefings, training sessions, and service quality initiatives.\nDemonstrate the Fairmont values and Heartist culture in all interactions with guests and colleagues.\nConsistently uphold brand standards and contribute to the hotel's commitment to exceptional guest experiences.\n Previous experience in a Bellman, Bell Attendant, Concierge, or similar guest-facing hospitality role is preferred.\nPrevious experience in a luxury hotel environment is an advantage.\nA high school diploma or equivalent qualification is preferred.\nGood command of English; additional languages are an advantage.\nKnowledge of hotel facilities, guest service standards, and luggage-handling procedures is desirable.\nRequired Skills and Competencies\nExcellent guest service and interpersonal skills.\nPleasant, welcoming, and professional demeanour.\nStrong communication skills and a positive, service-oriented attitude.\nGood physical fitness and the ability to handle luggage safely.\nStrong attention to detail and respect for guest privacy.\nAbility to remain calm and organised during busy operational periods.\nTeamwork, reliability, flexibility, and a willingness to assist.\nAbility to anticipate guest needs and respond proactively.\nProfessional appearance and adherence to grooming standards.\nWorking Conditions\nThe role requires standing and walking for extended periods and assisting with luggage handling.\nFlexibility to work shifts, weekends, public holidays, and varying schedules according to hotel operational requirements.\nThe position requires regular interaction with guests in the hotel lobby, entrance, and other public areas.\n What is in it for you:\nComprehensive medical coverage as per company policy.\nEnjoy meals on duty.\nAll Heartist Card offering discounted room rates at Accor Worldwide for you, your family and friends.\nEnjoy special discounts at our restaurants and outlets.\nBenefit from a wide range of learning opportunities and development programs through our Academy.\nBuild your career with opportunities to grow within the hotel and explore exciting career paths across Accor’s global network.\nGet involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.\nDiversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.\nWhen applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.\nWhy work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS","description_format":"text","description_chars":6758,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-28T02:11:44Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/accor-bellman-11","json_url":"https://alion.io/job/accor-bellman-11.json","meta":{"generated_at":"2026-10-29T20:53:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-bellman-11"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-bellman-11"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-bellman-11"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-bellman-11\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-bellman-11"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3374176}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3374176},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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