{"id":4064811,"url":"https://alion.io/job/accor-casual-commis-waiterwaitress","title":"Casual Commis Waiter/Waitress","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":84,"ghost_share":0,"stale_share":0.964,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T09:41:26Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T15:42:07Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause-it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.\n As a Casual Commis Waiter/Waitress, you will be responsible for ensuring smooth, efficient, and professional service by consistently supporting the Chef de Rang, Managers, and your colleagues. Alongside your team, you will help ensure seamless operations by running food, preparing and delivering drinks and condiments from the dispense bar, servicing and maintaining the breakfast buffet, and keeping all Back of House areas clean and organised. Additionally, you will assist the Chef de Rang as needed and participate in required meetings and training sessions.\nMake sure to have a friendly, professional, helpful attitude and provide excellent service to customers and colleagues at all times.\nProvide effective delivery of food from the kitchen to the restaurant station in a timely manner.\nProvide effective delivery of buffet food and maintain quantity and quality throughout service.\nCollect and clean equipment for all aspects of mise en place and reset tables.\nTake accountability for handling restaurant and hotel properties.\nEnsure all beverages and condiments are prepared and sent out in a timely manner, meeting the restaurant's standards.\nEnsure all Back of House operating areas are kept clean and tidy at all times.\nEnsure all storage areas are kept clean and tidy at all times.\nAttend briefings before each service period.\nHave full knowledge of the food and beverage menu of the restaurant.\nMaintain the highest standards of cleanliness, presentation of furnishings, and proper setup of the floor and buffet (from breakfast to late diner service). Report any problems and repairs to your manager.\nBe flexible and carry out any other reasonable duties and responsibilities within the job capacity as assigned, including redeployment to alternative departments as required, to meet the demands of business and customer service needs.\nInform the Chef de Rang or Managers of guests' comments or requirements if you cannot personally resolve them immediately.\nMaintain a high standard of personal cleanliness and hygiene at all times, following grooming standards.\nEnsure proper handover is done at the end of your shift.\n Previous hospitality or customer service experience.\nStrong customer service and communication skills\nKnowledge of food safety and hygiene standards\nAbility to work in a fast-paced team environment.\nFlexible availability and physical capability\nPlease note you must be entitled to work in the UK as this position is not eligible for sponsorship.\n Discover a world of unparalleled perks tailored just for you:\nCompetitive compensation package, including service charge and annual bonus of £1.300,00 per year.\nFree Stays in the UK or Ireland (4 nights/year) - Create unforgettable memories with your loved ones.\nEmployee Benefit Card - Discounted rates at Accor properties worldwide.\nSofitel Experience - Enjoy a luxurious night at our hotel, complete with a delightful breakfast.\nComplimentary Meals While on Duty.\nSpecial Rates in F&B, Rooms & Spa - Treat yourself to luxury at unbeatable prices.\nBe Part of the Largest Hospitality Group in Europe.\nExceptional Training and Development Opportunities through Apprenticeship Program.\nGlobal Growth Opportunities.\nEmployee Assistance Program with 24/7 GP Access - Your well-being is our priority.\nSocial Events and Activities.\nBring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.\nLet your passion shine, visit careers.accor.com","description_format":"text","description_chars":4515,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-11T10:46:02Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/accor-casual-commis-waiterwaitress","json_url":"https://alion.io/job/accor-casual-commis-waiterwaitress.json","meta":{"generated_at":"2026-11-14T21:00:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26826,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-casual-commis-waiterwaitress"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-casual-commis-waiterwaitress"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-casual-commis-waiterwaitress"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-casual-commis-waiterwaitress\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-casual-commis-waiterwaitress"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4064811}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4064811},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}