{"id":3509567,"url":"https://alion.io/job/accor-concierge-agent-4","title":"Concierge Agent","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":45,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Istanbul, Turkey"],"countries":["TR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":34000,"period":"year","method":null,"sample_n":4786},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T06:09:44Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T05:00:14Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination - it is a story waiting to be discovered.\nAt Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. With effortless grace, contemporary design blends with traditional elegance, creating a unique sense of place that mirrors Istanbul’s vibrant energy and deep history.Perched above the Bosphorus, within the heart of Zorlu Center - Istanbul’s hub for art, fashion, and gastronomy - Raffles Istanbul offers sweeping views from the Black Sea to the Marmara Sea, embracing the shimmering waters and three iconic bridges between Europe and Asia. Here, every moment is transformed into an extraordinary memory, shaped by genuine warmth, sophistication, and heart.\nJoining Raffles means joining a brand with a rich history, a prestigious reputation, and limitless opportunities for growth. You will be part of a global family where your talents are recognized, your individuality celebrated, and your career supported. Discover your potential and craft a rewarding future with Raffles.\nAt Raffles, this journey is guided by a clear philosophy:\nStart with Respect - Respect creates a foundation for positive relationships.\nBelonging follows - When people feel respected, they are more likely to feel they belong.\nThis leads to Integrity - A sense of belonging inspires trust and a deep commitment to doing what’s right.\nEmpowerment then becomes possible - With trust and integrity in place, people feel empowered to make decisions and take action.\nFinally, this journey brings us to Excellence - Empowerment fosters the motivation and confidence needed to achieve our highest standards.\n We are looking for a passionate hospitality professional with a strong commitment to luxury service, exceptional guest relations, and the ability to create personalized and memorable guest experiences. The ideal candidate will have in-depth knowledge of local culture, history, attractions, and exclusive experiences, along with excellent communication skills, a proactive mindset, and an established network of luxury service providers. Membership in Les Clefs d’Or or a strong motivation to pursue professional recognition within the association is highly desirable, as is the ability to anticipate guest needs and consistently exceed expectations.\n Passion for luxury hospitality and exceptional service\nStrong interpersonal and communication skills\nAttention to detail and commitment to excellence\nAbility to work as part of a diverse, dynamic team\nPrevious experience in a luxury hotel environment is an asset\nA proactive, solution-oriented approach\nStrong knowledge of local culture, history, attractions, and exclusive guest experiences\nExcellent guest relations skills with the ability to deliver personalized and memorable service\nMembership in Les Clefs d’Or or a strong interest in pursuing professional recognition within the association\nAbility to anticipate guest needs, provide tailored recommendations, and consistently exceed expectations\nEstablished network of local contacts and luxury service providers to create unique and seamless guest experiences\n Privacy Notice for Job Applicants\nZorlu Yapı Yatırım Anonim Şirketi Zorlu Center Otelcilik Şubesi, located at Levazım Mah. Vadi Cad. Zorlu Center No:2 İç Kapı No: 170 Beşiktaş/İstanbul, acting as a data controller (the \"Company\" / \"Zorlu\"), places the utmost importance on the protection of your personal data.\nAccordingly, our Company processes the personal data of job applicants in full compliance with the provisions of the Personal Data Protection Law No. 6698 (the \"Law\" / \"PDPL\").\nFor detailed information on how your personal data is processed, please refer to our Privacy Notice for Job Candidates.\nhttps://rafflesistanbul.guestservice.app/blank/153/51772","description_format":"text","description_chars":3952,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-30T06:59:09Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.686,"p_room":1,"age_days":5,"expected_fill_days":25,"reasons":["conf:1","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/accor-concierge-agent-4","json_url":"https://alion.io/job/accor-concierge-agent-4.json","meta":{"generated_at":"2026-11-04T09:06:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14191,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-concierge-agent-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-concierge-agent-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-concierge-agent-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-concierge-agent-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-concierge-agent-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3509567}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3509567},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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