{"id":3135976,"url":"https://alion.io/job/accor-director-information-technology","title":"Director, Information Technology","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":["AE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":113000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3940},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-23T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Support the implementation of the IT strategy structure budgets people financial outcomes and scorecard metrics for the hotels IT Department.\nInitiate and manage IT projects for the hotel and consult the key stakeholders in strategic IT matters concerning the hotel.\nProvide business cases to justify investment and expenditure as part of the approval process.\nSupport the IT Operations team to ensure smooth day-to-day operation.\nManage day-to-day IT operations in the hotel implement and enforce Accor IT brand standards new technologies systems projects policies guidelines and audit requirements\nEnsure new standards are implemented projects are completed and reports are submitted.\nEnforce IT standards and policies in the hotel including user rights backup policy preventive maintenance contingency planning etc.\nEnsure that technical system documentation is available up to date and accessible.\nIdentify IT related risks and issues and implement risk mitigation strategies together with hotel management.\nManage follow-up reviews and escalated IT issues from different departments.\nManage / plan hotels P&L business plans budget and future technology investments.\nReview monthly IT P&L with management & those responsible for cost optimization plans for the hotel.\nNegotiate vendor contracts to take advantage of economies of scale.\nMaintain good relationships with hotel GM HODs users guests vendors and other business stakeholders.\nLiaise and communicate directly with Regional IT team on a regular basis as required. This includes submitting monthly reports complying with new standards following up on new projects etc.\nAttend key meetings in the hotels such as HOD meetings budget meetings or whenever requested by the GM.\nAttend Accor key regional meetings and workshops such as AH weekly call Annual IT conference IT Ingenuity quarterly meeting Budget meetings etc.\nManage relationships with vendors ensuring that support provided to hotels is in line with Accor standards.\nManage the local IT team (direct reports) to ensure effective and reliable day-to-day operations.\nConduct yearly performance reviews for direct reports.\nEncourage team members to participate in Accor regional eLearning platform.\nCarry out IT recruitment talent development and performance management of the IT team.\nStay up-to-date with industry trends and on how IT can help to improve operational efficiencies enhance revenue and optimize the cost of doing business.\nEnroll in Accor regional eLearning platform and upskill regularly.\nEnsure systems versions/patches are up to date.\nRespond to complex data security vulnerabilities in a timely manner.\nContribute to the establishment of a comprehensive plan for data recovery as part of contingency plan.\nMonitor and assess the information security compliance practices of all Heartists in accordance with Accors standard policies and procedure.\nEnsure implementation of data security policies procedures and processes.\nIdentify rectify and report database performance issues to enhance its capabilities.\nPrepare and implement test plans and procedures (e.g. unit tests end users acceptance tests etc.) to assess the effectiveness of the databases.\nConduct regular and ad hoc database related audits to ensure integrity.\nDemonstrate expert knowledge in IT infrastructure-related principles initiatives and trends.\nResolve non-routine IT infrastructure related problems and make recommendations concerning improvements.\nOversee and participate in IT infrastructure design and upgrade initiatives.\nMonitor system logs and activity on all servers and make adequate recommendations to mitigate any potential risks.\nMonitor recent technology developments and recommends implementation as deemed appropriate.\nLead implementation of technology upgrades / enhancements.\nChampion productive technology solutions to meet business needs.\nParticipate in the functional development and specifications of new IT solutions.\nConduct basic software training.\nEnsure effectiveness of the training on the technology and applications in place.\nEnsure systems are utilized to their maximum capacity.\nSimulate damage scenarios in order to conduct further analysis on damaged equipment and find comprehensive solutions for recurring problems.\nExamine supported systems and makes recommendations for improvement.\nEnsure only original and properly licensed software is running on the hotels systems and computers.\nEnsure no End of Life products are installed and/or connected to the hotel network.\nReview reports on security breaches and ensures the implementation of recovery measures in a timely manner.\nConsult with hardware / software providers in order to ensure provision of specific maintenance services.\nEstablish update and ensure the implementation of a disaster recovery plan if deemed required.\nEnsure the provision of prompt and quality technical support services to IT users across the hotel.\nMeet with IT Team on a regular basis to discuss recurring IT problems and to find permanent solutions.\n\nQualifications: \nDegree in IT Computer Science or other relevant discipline.\n7 years working in an IT environment at a senior level.\nExperience of embedding change projects within an organization.\nDemonstrated experience of managing IT budgets and project management.\nExperience of managing IT infrastructure across dispersed locations.\nA passion for improving the delivery of services with a commitment to continuous improvement.\nStrong interpersonal and problem solving abilities\nHighly responsible & reliable with exceptional attention to detail\nAbility to focus attention on guest needs remaining calm and courteous at all times\n\nRemote Work: \nNo\n\nEmployment Type: \nFull-time","description_format":"text","description_chars":5704,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-23T05:28:15Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["seen:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/accor-director-information-technology","json_url":"https://alion.io/job/accor-director-information-technology.json","meta":{"generated_at":"2026-10-24T08:38:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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