{"id":2972983,"url":"https://alion.io/job/accor-director-learning-development-pacific-northwest","title":"Director, Learning & Development, Pacific Northwest","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":64090},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:40:54Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-26T00:16:56Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"This position is a hands-on role responsible for assessing the needs of the employee and leadership teams, facilitating programming, and developing a strategic learning plan with a goal of driving ongoing development and training for all. A strong focus will be placed on the ongoing development and delivery of learning materials that build skills, knowledge, and experience, supporting service excellence, colleague engagement, and effective leadership practices.\n What is in it for you:\nExclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler\nA competitive salary, starting from $90,000.00 per annum\nExtensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)\nCompany-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)\nA complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues\nOpportunities to participate in sustainability, charity, and community engagement initiatives\nAccess to world-class training, leadership programs, and career development opportunities across a global hospitality network\nEnjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties\nWhat you will be doing:\nReporting to the Regional Director, People & Culture for the Pacific Northwest Region, will serve as a strategic partner to hotel leadership teams, at Fairmont Pacific Rim, Fairmont Waterfront, Fairmont Vancouver Airport, Fairmont Hotel Vancouver and Fairmont Empress, supporting the development of people, programs, and initiatives that drive colleague engagement and guest satisfaction across the region. This position will be required to travel.\nAdditionally, you will be responsible for:\nDelivering corporate leadership training programs including: Brand and Service Culture, Luxury Onboarding, ACCOR Global Leadership Programs, Train-the-Trainer, and compliance programs.\nProviding support to the Region with training implementation and in some cases assisting with facilitation at other properties as necessary.\nPartnering with Fairmont & Raffles Global Team & ACCOR Learning Academy on the development and implementation of new programs and initiatives\nAssisting in the development of a regional training plan for the hotels in Canada’s Pacific Northwest Region\nCommunicating learning opportunities within the region monthly\nParticipating in creating an environment of engaged leaders by being an active member of the leadership team. Creating strong interpersonal relationships that allow for coaching and guidance that supports both leaders and colleague engagement\nConducting and reviewing annual training audits and training needs analysis, providing recommendations and guidance for Leaders to ensure consistency of quality training\nMonitoring LQA, TrustYou, Forbes and Employee Engagement results, assisting hotel Executive Committees in deployment of specific action plans to address issues and opportunities identified\nAssisting Leaders through a consultation process in the evaluation, development and implementation of new or existing training programs to address specific performance or operational needs identified by hotels and colleagues\nFacilitating the sharing of best practices within the region and the company in terms of learning, development and overall operational effectiveness strategies\nModeling and communicating the Fairmont values and employee value propositions\nAssisting the People & Culture teams in preparing their annual learning budgets\nConsulting with ACCOR Global Leadership program participants and where required with High Potential leaders and Inspire candidates on their Individual and Career Development plans\nCollaborating with other Learning Managers in the Region with regular monthly calls and strategic direction\nSeeking feedback from participants and their managers for effectiveness of learning and development programs\nMaintaining accurate reporting on the training delivery and learning programs implemented\nFollowing departmental policies, procedures, and service standards.\nMaintaining a safe working environment and following all safety policies and procedures\nAll other duties as assigned\n Your experience and skills include:\nMinimum of 3-5 years' experience working in a similar leadership capacity within the hospitality or service industry\nPrevious experience delivering training program at a leadership level\nExceptional organizational skills, works well on their own, able to set and meet deadlines with quality results\nOutstanding attention to detail and thrive on a multi-faceted workload\nAbility to develop training programs will be an asset\nProven ability to adapt in an ever-changing business environment\nExceptional interpersonal, communications and presentation skills Energetic, enthusiastic, self-motivated and dynamic\nSelf-confident and able to communicate effectively with all levels of the organization\nAble and willing to travel regularly\nAbility to work remotely from time-to-time and rotate offices when needed\nCertified Training Practitioner (CTP) designation is an asset\nCertifications in DDI, Franklin Covey & Gallup Strengths Coaching an asset\n Visa Requirements:\nMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.\nWhy work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS","description_format":"text","description_chars":6266,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-21T03:13:37Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":64090,"is_top_pay":false},"html_url":"https://alion.io/job/accor-director-learning-development-pacific-northwest","json_url":"https://alion.io/job/accor-director-learning-development-pacific-northwest.json","meta":{"generated_at":"2026-10-26T02:37:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3393,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-director-learning-development-pacific-northwest"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-director-learning-development-pacific-northwest"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-director-learning-development-pacific-northwest"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-director-learning-development-pacific-northwest\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-director-learning-development-pacific-northwest"}]}