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We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"\nHospitalityisaworkofheart,\nJoinus andbecomeaHeartist®.\n Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors\nMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.\nMotivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.\nAny matter which may affect the interests of the hotel should be brought to the attention of the Management.\nProvide effective support to the team to enable them to provide effective and efficient services.\nRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.\nIdentify optimal, cost-effective use of the resources and educate the team on the same.\nEnsure quality and appropriateness of customer service provided.\nTo maintain Front Office logbook and shift reports.\nRespond to inquiries and resolve problems in an effective manner.\nEnsure all guests receive a swift, smooth, professional and friendly check in and check out\nEnsure quality in all aspects of the job.\nMaintain record of all banquets and any other functions in the hotel.\nLiaise with other departments for the resolution of day-to-day administrative and operational issues.\nDisplay a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.\nLiaise with Housekeeping for the Room Status.\nHandle additional responsibilities as and when delegated by the Management\n Diploma/ Degree in Hospitality Management or related course.\nConsistently offer a professional and friendly greeting, and provide engaging service\nStrong interpersonal and problem-solving abilities\n You will be joining a collaborative and dynamic team that thrives in a supportive and professional environment-whether at one of our vibrant properties or within our innovative corporate offices.\nOur Purpose: Pioneering The Art of Responsible Hospitality, Connecting Culture with Heartfelt Care","description_format":"text","description_chars":2673,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-12T18:41:12Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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