Duty Manager
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 14, 2026.
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Rixos Al Mairid is seeking a proactive Duty Manager to oversee daily hotel operations, ensure guest satisfaction, and resolve issues promptly. The role acts as the property representative in the absence of senior management..
Key Responsibilities:
- Operational Oversight: Supervise hotel departments during assigned shifts.
- Guest Relations: Address and resolve guest concerns and service requests.
- Coordination: Liaise with department heads to ensure seamless service.
- Incident Management: Respond to emergencies and document incidents.
- Reporting: Compile shift reports and communicate key updates to management.
Minimum 2-3 years of experience as a Duty Manager or in a similar Front Office supervisory role, preferably in a luxury hotel.
Bachelor’s degree or diploma in Hospitality Management, Hotel Management, or a related field.
Strong leadership, problem-solving, guest relations, and complaint-handling skills.
Excellent communication and interpersonal skills, with proficiency in hotel property management systems (PMS).
Ability to work flexible shifts, including weekends and public holidays.