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This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.\nOur team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.\n Lead operational departments during your shift, working closely with Department Heads to ensure seamless service delivery across the resort.\nChampion a culture of genuine hospitality, delivering personalised, professional and memorable guest experiences.\nAct as the senior point of contact for guest enquiries, concerns and service recovery, resolving issues confidently and effectively.\nLead by example, setting the standard for service excellence, professionalism and presentation.\nInspire, coach and support team members to create a positive, engaged and high-performing workplace culture.\nAnticipate guest needs and identify opportunities to enhance the guest journey through thoughtful service and attention to detail.\nDrive commercial awareness by promoting resort facilities, services, experiences and special offers.\nMaintain accurate shift records and communicate operational matters effectively across departments.\nEnsure compliance with workplace health and safety, emergency procedures, company policies and operational standards.\nAct as a proud ambassador of both Elysium Noosa and Accor, embodying our values and delivering The Elysium Way in every interaction.\n Previous leadership experience within a hotel, resort or premium hospitality environment.\nStrong guest engagement and problem-solving skills.\nThe ability to remain calm, decisive and professional under pressure.\nExcellent communication and interpersonal skills.\nA commitment to service excellence, team collaboration and operational standards.\nFlexibility to work a rotating roster, including evenings, weekends and public holidays.\nSalary: $80,000 plus superannuation\n Hands-on experience across the full hotel finance function, from payroll and compliance to budgets and owner reporting\nAccor ALL Heartist benefits, including discounted room rates at Accor hotels 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