{"id":2627260,"url":"https://alion.io/job/accor-event-operations-manager","title":"Event Operations Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Andrews, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":745},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T13:11:24Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T09:10:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.\nOur 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.\nWithin 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.\nAre you passionate about creating memorable events and leading a team to deliver exceptional guest experiences?\nWe are looking for an experienced and organised Event Operations Manager to lead our Event Operations team at Fairmont St Andrews.\nFrom intimate private dinners and corporate conferences to spectacular celebrations and large-scale events, no two days are quite the same. You will take ownership of bringing each event to life, ensuring everything is beautifully prepared, professionally delivered and exceeds our guests’ expectations.\nThis is a fantastic opportunity for a confident, hands-on leader to shape the operation, develop a strong team and deliver outstanding events within a luxury five-star environment.\n What you’ll be doing\nManage the day-to-day operation of conferences, banquets, private dining and events across the resort, taking responsibility for their successful delivery.\nLead, motivate and develop the Event Operations team, including the Assistant Manager and Supervisors, creating a positive and engaging working environment.\nOversee event planning from an operational perspective, ensuring staffing, equipment, room layouts and service arrangements meet each event’s requirements.\nEnsure event spaces are prepared accurately and on time in accordance with Banquet Event Orders (BEOs), client requirements and Fairmont standards.\nTake a visible leadership role during events, overseeing service, anticipating challenges and making decisions to keep everything running smoothly.\nAct as a key operational contact for clients, organisers and guests, building strong relationships and resolving any concerns promptly and professionally.\nWork closely with our Events Planning, Culinary, Food & Beverage and Technical Services teams to ensure clear communication and seamless event delivery.\nManage departmental rotas, staffing levels and payroll, balancing business needs with efficient cost control.\nMonitor departmental expenditure, stock levels and monthly inventories, ensuring equipment and operational supplies are available and well maintained.\nEnsure compliance with health and safety, food hygiene and licensing requirements across all event operations.\nReview client feedback and operational performance, identifying opportunities to improve service, efficiency and the overall guest experience.\n Who we’re looking for\nYou will be a confident and approachable hospitality leader who enjoys being at the heart of the action. You’ll combine strong organisation with a genuine passion for service, inspiring your team and remaining calm and solutions-focused in a busy events environment.\nIdeally, you’ll have:\nPrevious management experience within Events, Banqueting or Food & Beverage operations, ideally within a luxury hotel or large events venue.\n\nExperience delivering a varied events programme, including conferences, banquets, weddings and private functions.\n\nA proven ability to lead, develop and motivate a team.\n\nStrong operational planning skills, with the ability to manage several events and competing priorities.\n\nExperience managing rotas, payroll, stock and departmental costs.\n\nExcellent communication and interpersonal skills, with confidence in building relationships with clients, guests and colleagues.\n\nA keen eye for detail and a commitment to delivering consistently high standards.\n\nThe confidence to take ownership, make decisions and resolve challenges during live events.\n\nFlexibility to work a variety of shifts, including evenings and weekends, in line with our events calendar.\n\n What’s in it for you?\nConvenient staff shuttle service to and from St Andrews\nJoin a team where your hard work is recognised, your development is supported, and you can enjoy fantastic perks while working in one of Scotland’s most beautiful resort destinations.\n\nAdditional gratuities on top of your salary and TRONC earnings\n\nGlobal career opportunities across the Accor network of hotels and resorts\nComplimentary meals in our staff canteen while on shift\n50% discount in our Food & Beverage outlets\nDiscounted spa treatments and green fees at the resort\nAccess to our gym and pool facilities\nReal opportunities for growth and progression within the business\nOn-the-job training and development to help you build your skills\nRegular staff social events and team celebrations","description_format":"text","description_chars":5103,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-15T15:28:23Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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