{"id":3002804,"url":"https://alion.io/job/accor-executive-lounge-supervisor","title":"Executive Lounge Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mabalacat, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":20000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-21T09:40:02Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-28T02:11:44Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.\n The Executive Club Lounge Supervisor is responsible for overseeing the daily operations of the\nExecutive Lounge, ensuring exceptional guest experiences through seamless Front Office and Food\n& Beverage service. This role bridges guest relations, lounge operations, and service excellence\nwhile maintaining brand standards, operational efficiency, and team performance\n Knowledge and Experience\nMinimum 2 years of experience in hotel operations, preferably in Executive Lounge, Front Office, or F&B within a luxury or upscale hotel environment.\nPrevious supervisory or team leading experience is an advantage.\nStrong knowledge of VIP handling, personalized service delivery, and guest recovery procedures.\nWorking knowledge of hotel front office systems, check-in/check-out processes, room configurations, and rate structures\nSolid understanding of F&B operations, hygiene standards, inventory control, and service flow.\nFamiliarity with ALL Accor Loyalty Program or similar hotel loyalty programs.\nKnowledge of hotel safety, fire & life safety, and emergency procedures.\nExperience coordinating with multiple departments (Front Office, Housekeeping, F&B, Stewarding, and Concierge).\nAdditional certification(s) in Tourism management will be an advantage\nGood reading, writing and oral proficiency in English language\nAbility to speak other languages and basic understanding of local languages will be an advantage\nWorking knowledge of MS Excel, Word, & PowerPoint\nHigh degree of professionalism with sound human resources management and business acumen capabilities\n What is in it for you;\nEmployee benefit card offering discounted rates in Accor Hotels worldwide\nCompetitive compensation package\nCompany discounts in room rates and F&B outlets\nFree meal, free shuttle, free uniform\nLife and accident insurance and HMO benefi","description_format":"text","description_chars":2323,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-21T12:45:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":5,"expected_fill_days":24,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/accor-executive-lounge-supervisor","json_url":"https://alion.io/job/accor-executive-lounge-supervisor.json","meta":{"generated_at":"2026-10-28T04:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-executive-lounge-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-executive-lounge-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-executive-lounge-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-executive-lounge-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-executive-lounge-supervisor"}]}