{"id":3587569,"url":"https://alion.io/job/accor-extra-night-auditor-hfx","title":"Extra Night Auditor (H/F/X)","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":45,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint-Raphaël, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":45000,"period":"year","method":"role_country_seniority_unknown","sample_n":453},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T13:44:24Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-04T23:42:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Le Mercure Saint-Raphaël Centre Plage est un hôtel 4 étoiles situé en plein cœur de Saint-Raphaël, directement en bord de plage. Membre du groupe Accor, l'établissement offre un cadre privilégié avec un accès direct à la plage, des chambres vue mer et des équipements modernes.\nNous accueillons une clientèle nationale et internationale et nous distinguons par la qualité de nos services et notre engagement envers la satisfaction client. Notre force ? Une équipe soudée, solidaire et bienveillante, qui crée une ambiance positive chaque jour.\n L'hôtel Mercure recherche un(e) Extra Night Auditor motivé(e), rigoureux(se) et doté(e) d'un excellent sens du service client pour renforcer son équipe de réception durant plusieurs vacations de nuit.\nEn véritable ambassadeur(rice) de l'établissement, vous assurez le bon déroulement des opérations nocturnes, garantissez l'accueil et la satisfaction des clients et veillez à la sécurité de l'hôtel.\nVos principales missions :\nAssurer l'accueil des clients, les check-in et les check-out.\n\nGérer les réservations et répondre aux demandes des clients.\n\nEffectuer les opérations de facturation et d'encaissement.\n\nRéaliser les opérations de clôture journalière (Night Audit).\n\nContrôler les comptes et vérifier les opérations de la journée.\n\nPréparer les arrivées et départs du lendemain.\n\nGérer les éventuelles réclamations et situations imprévues.\n\nVeiller à la sécurité et au calme de l'établissement durant la nuit.\n\nAssurer une transmission claire des informations à l'équipe du matin.\n\nPréparer le buffet PDJ .\n\nDates des vacations :\n16, 17 et 18 novembre 2026\n\n23, 24 et 25 novembre 2026\n\n18, 19 et 20 décembre 2026\n\nFormation et accompagnement :\nUne formation préalable en journée sera assurée par la cheffe de réception afin de vous familiariser avec les procédures de l'établissement, le logiciel OPERA CLOUD et les différentes missions à effectuer avant de prendre vos fonctions de nuit.\n Formation en hôtellerie ou expérience professionnelle équivalente.\nUne expérience en réception hôtelière et/ou en Night Audit est souhaitée.\n\nBonne maîtrise du français et de l'anglais.\n\nLa connaissance du logiciel hôtelier OPERA CLOUD est appréciée.\n\nExcellent sens de l'accueil et de la relation client.\n\nRigueur, organisation, autonomie et réactivité.\n\nBonne présentation et communication professionnelle.\n\nCapacité à travailler seul(e) et à prendre des initiatives.\n\nSens des responsabilités, discrétion et fiabilité.\n\nDisponibilité pour travailler de nuit\n\nVous êtes dynamique, polyvalent(e) et passionné(e) par l'hôtellerie ? Rejoignez notre équipe et contribuez à offrir une expérience client de qualité au sein de l'hôtel Mercure !\nNous attendons votre candidature avec impatience.","description_format":"text","description_chars":2732,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-01T14:15:11Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/accor-extra-night-auditor-hfx","json_url":"https://alion.io/job/accor-extra-night-auditor-hfx.json","meta":{"generated_at":"2026-11-05T03:12:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-extra-night-auditor-hfx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-extra-night-auditor-hfx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-extra-night-auditor-hfx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-extra-night-auditor-hfx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-extra-night-auditor-hfx"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3587569}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3587569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}