{"id":2420790,"url":"https://alion.io/job/accor-food-beverage-manager-14","title":"Food & Beverage Manager","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":77,"open_postings":40,"ghost_share":0,"stale_share":0.925,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle upon Tyne, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":42000,"period":"year","method":"role_country_seniority_unknown","sample_n":398},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-04T09:34:20Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-01T02:34:11Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Joinus at Accor,wherelife pulseswithpassion!\nThink you have that 'sparkle' and 'can-do' attitude we look for in all of our Team?\nThen we want to hear from you!\nThe Mercure Newcastle George Washington Hotel Golf and Spa is an independently owned hotel, golf and leisure complex located on the outskirts of Newcastle upon Tyne. We are part of Mercure Hotels, a brand of Accor Hospitality, Europe's leading hotel group with over 7000 hotels. The Washington-based hotel offers a convenient location for visitors to the Tyne and Wear region with easy access to the major road network and within 15 minutes of Newcastle upon Tyne, Sunderland and Durham.\nThe Mercure Newcastle George Washington Hotel has many busy outlets including the Carter and Fitch Smokehouse Pizzeria destination restaurant, Golf Clubhouse Bar, Halfway House Snack Bar, three large banqueting rooms and various smaller meeting rooms.\nBy joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.\nYou will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!\nYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.\nEverything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.\nHospitalityisaworkofheart,\nJoinus andbecomeaHeartist®.\n Please only apply if you have unrestricted right to work in the United Kingdom. We do not have any opportunities for sponsorship.\nWe are looking to recruit a highly motivated and experienced Food and Beverage Manager who is professional with high standards, along with an excellent knowledge of food and beverage.\nAs Food and Beverage Manager you will support the Deputy General Manager in all day to day operations, ensuring the smooth running of this hotel, with a very strong focus on food and beverage operations. Responsible for departmental costs, stock control, this is a 'hands-on' role which requires the applicant to be focused on excellent customer care.\nKey Responsibilities\nOversee all functions, weddings and events are run smoothly and efficiently.\nCover Duty Manager shifts, including breakfast, depending on business requirements\nProviding a friendly, courteous and professional service at all times\nManage and provide direction to all Food and Beverage employees during shifts\nEnsure each customer receives impeccable service\nContributing to the creation of new food and drink offerings\nDelegating tasks and checking their execution\nEnsure a highly customer focused environment, by building a focused team in all areas of the hotel\nPossessing a depth beverage knowledge such as wines, cocktails and spirits\nSupervise the set up and breakdown of the outlets and meeting event spaces.\nUndertake monthly stock takes and overseeing and ordering of stock\nResponsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings\nEmployee benefit card offering discounted rates in Accor worldwide\nLearning programs through our Academies and the opportunity to earn qualifications while you work\nOpportunity to develop your talent and grow within your property and across the world!\nAbility to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21\nWhat you will be doing:\nLead, mentor and train the Food & Beverage Operations team\nEnsure Food & Beverage relevant brand standards are maintained\nStrategize on new products and service offerings\nCreate unforgettable experiences for our guests\"\n Must haves:\nProven experience a similar MICE lead hotel property upward of three star\nYou must have a strong food and beverage management background\nA very high level of personal presentation is essential within this position.\nExcellent customer focus with outstanding interpersonal and communication skills with guests & staff.\nThe ability to motivate and inspire the team to exceed customer expectations.\nKey Skills, Qualities & Experience\nHands on approach to work, always being productive and looking to improve\nHave a real flair and passion for service and working with quality products and interesting menus\nPersonality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues\nEnthusiastic, quick thinking and welcoming personality\nA great knowledge of food and drinks\nAbility to mentor and supervises junior staff\nAbility to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery\nDetail orientated and drives standards\nPossess a positive attitude and a desire to learn\nAbility to meet deadlines and work under pressure\nFriendly, courteous and helpful with excellent communication skills\nMotivated to go the extra mile for guests and colleagues\nUse of own initiative with willingness to go above and beyond in supporting the wider Hotel team\n Your team and working environment:\nBenefits\nWe offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:\nComplimentary uniform\nComplimentary meals whilst on duty\nComplimentary employee car parking\nComplimentary onsite gym\n28 days annual leave (including bank holidays)\nProfessional development opportunities at all levels\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.","description_format":"text","description_chars":5789,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-13T05:02:07Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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