{"id":4002750,"url":"https://alion.io/job/accor-food-beverage-supervisor-8","title":"Food & Beverage Supervisor","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":72,"ghost_share":0,"stale_share":0.958,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wellington, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T04:08:43Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-13T20:11:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Novotel Wellington: Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location\n Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.\nReporting to the Operations Manager, you will be responsible for the successful operation of the restaurant and bar while on shift.\nYou will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team.\nThis position is a minimum of 32 hours per week working on a rotating 7-day roster, with AM/PM Shifts.\nKey Duties\nAssisting in the smooth operation of the Food & Beverage department\nCreating a seamless dining experience for our guests, making everyone feel welcome and valued\nConstant communication with all departments\nEnsuring all team members are confident and competent in selling menu items, beverage items and hotel services.\nSupervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience\nSupervising, guiding and training the team in departmental policy and procedures as well as product knowledge\nDevelop a sales approach and passion for driving and generating business\nPromote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.\n Passion for customer service\nSupervisory experience in a similar role\nProven experience in leading and motivating a team\nStrong interpersonal skills both with internal and external customers\nDemonstrated ability to problem solve and remain calm under pressure\nExcellent time management and communication skills\nEssential to be flexible with working hours, this role is based on a rotating 7-day roster. Morning shifts starting from 6am and Afternoon shifts from 3pm\nA current DM Certificate or the ability to obtain one (candidates must have an LCQ certificate and 3 months of supervisory experience at a licensed premises in NZ) is preferred.\nA first aid certificate is favourable.\nNZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)\n At Novotel Wellington, we’re all about helping you grow your career and have a great time doing it! We love celebrating our team’s wins and offer a bunch of great perks to support you along the way, including:\nLearn your Way - Access to our Accor Academy so you can Earn while you Learn!\nDaily staff meals are on us while you're on duty.\nIncredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide\nAccor's Parental Leave Scheme: Supporting you in all stages of life.\nJoin in on staff celebrations and get recognised for your tenure.\nAccor's refer-a-friend bonus\nUniform provided & laundered\nAccess to our Employee Assistance Program\nJoin us at Novotel Wellington, where your career journey is as exciting as the destination!\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.\nWhy work for Accor?\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/\nDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESS","description_format":"text","description_chars":4011,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-10T04:32:02Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:4","stale_co","evergreen","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/accor-food-beverage-supervisor-8","json_url":"https://alion.io/job/accor-food-beverage-supervisor-8.json","meta":{"generated_at":"2026-11-14T02:02:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2333,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-food-beverage-supervisor-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-food-beverage-supervisor-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-food-beverage-supervisor-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-food-beverage-supervisor-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-food-beverage-supervisor-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4002750}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4002750},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}