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Close to the famous historical place in Surabaya, Tugu Pahlawan, easy access from Gubeng Railway Station, 40 minutes from Juanda International Airport and within walking distance to the banks, government offices, and shopping center.\nThe hotel offers 224 comfortable rooms and air-conditioned rooms equipped, all-day Dining restaurant, lobby bar and meeting rooms.\n Tanggung jawab:\nBertanggung jawab kepada Direktur Front Office dan Asisten Manajer Front Office, tanggung jawab dan fungsi pekerjaan penting meliputi namun tidak terbatas pada hal-hal berikut:\nSecara konsisten menawarkan layanan yang profesional, ramah, dan menarik.\nMenyambut, melakukan proses check-in, dan menyelesaikan pembayaran tamu sambil memastikan semua standar layanan dipatuhi.\nMencatat secara akurat transaksi harian dan penanganan uang tunai, termasuk pertukaran mata uang dan penyeimbangan dana kas.\nTangani permintaan, pertanyaan, dan kekhawatiran tamu secara efektif dan cepat.\nMendorong terciptanya lingkungan 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