{"id":3153641,"url":"https://alion.io/job/accor-front-office-executive-10","title":"Front Office Executive","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":6500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-23T11:43:46Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T03:24:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.\n Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors\nMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.\nMotivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.\nAny matter which may affect the interests of the hotel should be brought to the attention of the Management.\nEnsure quality and appropriateness of customer service provided.\nTo maintain Front Office log book and shift reports.\nRespond to inquiries and resolve problems in an effective manner.\nEnsure all guests receive a swift, smooth, professional and friendly check in and check out\nEnsure quality in all aspects of the job.\nMaintain record of all banquet and any other functions in the hotel.\nLiaise with other departments for the resolution of day-to-day administrative and operational issues.\nCarry out other duties which naturally fall within the reasonable expectations of the post.\nAdhere to the Procedures & Standards Manual.\nDisplay a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.\nLiaise with Housekeeping for the Room Status.\n Diploma in Tourism / Hospitality Management\nMinimum 2 years of relevant experience in a similar capacity\nExcellent reading, writing and oral proficiency in English language\nAbility to speak other languages and basic understanding of local languages will be an advantage\nGood working knowledge of MS Excel, Word, & PowerPoint\n WHAT IS IN IT FOR YOU:\nCome As You Are\nWork With Purpose\nGrow, Learn and Enjoy\nExplore Limitless 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