{"id":2730722,"url":"https://alion.io/job/accor-front-office-intern-2","title":"Front Office Intern","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.7,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":768},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T14:29:08Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T06:44:21Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!\nThese are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.\nMore than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.\nWhatever your role, we're all here to make the customer experience as unforgettable as possible.\nOur mission: to bring little moments of happiness to people.\nOur growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.\nMama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.\n Bring your passion for hospitality, people, and unforgettable first impressions to Mama Shelter Dubai! As a Front Office Intern, you'll be at the heart of the guest experience, learning the art of hospitality while creating memorable moments from check-in to check-out. Let’s welcome the world, Mama style!\nTHE MISSION?\nWelcome Guests Like Family: Create amazing first impressions by greeting every guest with warmth, energy, and Mama’s signature vibe.\nMaster the Guest Journey: Support check-in and check-out procedures while ensuring a smooth and memorable experience for every guest.\nLearn the Art of Hospitality: Gain hands-on experience in front office operations, guest relations, and hotel systems.\nGuest Happiness Champion: Assist guests with inquiries, recommendations, and requests to make their stay extra special.\nCommunication Superstar: Build strong connections with guests and collaborate with other departments to ensure seamless service.\nAttention-to-Detail Expert: Help maintain accurate guest records, reservations, and administrative tasks with care and precision.\nProblem-Solving Sidekick: Learn how to handle guest concerns professionally and turn challenges into positive experiences.\nBrand Ambassador: Bring Mama Shelter’s unique personality to every interaction and help create unforgettable memories.\nGrow Every Day: Learn from experienced hospitality professionals and develop skills that will kick-start your career journey.\n MADE FOR YOU? ONLY IF…\nYou love meeting new people: Connecting with guests and making them feel welcome comes naturally to you.\nYou’re eager to learn: Every day is a chance to gain new skills and grow professionally.\nAttention to detail is your superpower: You understand that small details create extraordinary guest experiences.\nYou welcome feedback: You see coaching and guidance as opportunities to improve and succeed.\nYou’re proactive: You enjoy taking initiative and finding ways to support both guests and colleagues.\nProfessionalism matters to you: You act with integrity, respect, and responsibility at all times.\nYou’re a team player: You believe the best guest experiences are created through teamwork and collaboration.\n YOUR LITTLE EXTRAS:\nYou’re dependable: You show up ready to learn, contribute, and make a positive impact.\nYou’re guest-focused: Creating memorable experiences genuinely excites you.\nYou communicate confidently: You enjoy interacting with people from different backgrounds and cultures.\nYou bring positive energy: Your enthusiasm helps create a welcoming atmosphere for everyone around you.\nYou’re growth-minded: You're excited to build a future career in hospitality and make the most of every opportunity.\nYou embrace the Mama spirit: Authentic, creative, caring, and a little bit playful, that's your style.\nIf you're ready to start your hospitality journey, learn from industry professionals, and create unforgettable guest experiences at Mama Shelter Dubai, we'd love to hear from you! Let’s make every arrival exciting, every stay memorable, and every day a new adventure.","description_format":"text","description_chars":4251,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-16T17:51:16Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/accor-front-office-intern-2","json_url":"https://alion.io/job/accor-front-office-intern-2.json","meta":{"generated_at":"2026-10-21T09:57:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14074,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-front-office-intern-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-front-office-intern-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-front-office-intern-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-front-office-intern-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-front-office-intern-2"}]}