{"id":2691839,"url":"https://alion.io/job/accor-front-office-intern","title":"Front Office Intern","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":768},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T06:25:46Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-24T14:41:12Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.\nStart Date: February 2027\n How does your working day look like …\nWelcome guests warmly and assist with inquiries, directions, and general information about the hotel and its facilities.\n\nSupport the team with check-in, check-out, and guest registration procedures.\n\nAssist in handling guest requests, complaints, and feedback professionally, escalating concerns to the appropriate team member when necessary.\n\nAnswer telephone calls, respond to guest inquiries, and direct calls to the relevant departments.\n\nProvide accurate information about hotel services, facilities, operating hours, and local attractions.\n\nAssist with room allocation, reservation inquiries, and updating guest information in the hotel system under supervision.\n\nCoordinate with Housekeeping, Reservations, and other departments to ensure timely guest requests and smooth operations.\n\nSupport the preparation and maintenance of guest documents, reports, and other Front Office records.\n\nMaintain a professional appearance and follow hotel grooming, hygiene, and service standards.\n\nHandle guest information confidentially and comply with hotel policies, procedures, and data protection requirements.\n\nParticipate in departmental briefings, training sessions, and daily operational activities.\n\nDemonstrate a positive attitude, teamwork, and a willingness to learn all aspects of Front Office operations.\n\n Your personality counts more than your CV …\nCurrently pursuing a diploma or degree in Hospitality Management, Hotel and Restaurant Management, Tourism, or a related field.\n\nPrevious experience in hotel operations or customer service is an advantage but not required.\n\nGood verbal and written communication skills in English.\n\nStrong customer service orientation and a genuine interest in the hospitality industry.\n\nPositive attitude, willingness to learn, and ability to work effectively in a team.\n\nWell-groomed, professional, and presentable appearance.\n\nGood interpersonal skills with the ability to interact confidently with guests from diverse backgrounds.\n\nBasic computer skills and familiarity with Microsoft Office applications.\n\nGood organizational skills, attention to detail, and ability to multitask in a fast-paced environment.\n\nFlexible to work shifts, weekends, and public holidays as required by hotel operations.\n\n What’s in it for you …\nGet to know all the other 25hours hotels and stay ten nights a year for free as an employee!\nTake advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world\nBenefit from great offers from our numerous cooperation partners\nBe part of our hilarious staff parties and much 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