{"id":3590362,"url":"https://alion.io/job/accor-front-office-receptionist-3","title":"Front Office Receptionist","company":{"id":8914,"name":"Accor","domain":"accor.com","url":"https://alion.io/company/accor-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":45,"ghost_share":0,"stale_share":0.956,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuwait City, Kuwait"],"countries":["KW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":35000,"period":"year","method":null,"sample_n":15479},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T15:35:38Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-10T04:32:02Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.\nTake the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.\n We are seeking a professional and friendly Front Office Receptionist to join our team in Kuwait City, Kuwait. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and efficient environment, ensuring exceptional customer service throughout their stay.\nGreet and welcome guests in a warm and professional manner\nPerform efficient check-in and check-out procedures\nHandle reservations, cancellations, and modifications accurately\nRespond to guest inquiries and provide information about hotel services and local attractions\nManage incoming calls and emails promptly and courteously\nIn charge of planning of the FO department during the night. \nEnsure timely submission of all relevant reports and information to all departments in the morning. (GM, Finance, F&B, FO…).\nEnsure applying the Night Auditor policy & procedure attached to Job Description.\nProcess payments and maintain accurate financial records\nCoordinate with other departments to fulfill guest requests and resolve issues\nEnsure the reception area is clean, organized, and presentable at all times\nAssist with administrative tasks as needed\nStay updated on hotel policies, promotions, and events to provide accurate information to guests\n Previous experience in a customer-facing role, preferably in hospitality\nExcellent communication and interpersonal skills\nFluency in English and Arabic; additional languages are a plus\nStrong organizational skills and attention to detail\nAbility to remain calm and professional under pressure\nFlexibility to work in shifts, including evenings, weekends, and holidays\nBasic computer skills and familiarity with hotel management software\nKnowledge of local attractions and services in Kuwait City\nHigh school diploma or equivalent; higher education in hospitality is a plus\nPositive attitude and enthusiasm for delivering exceptional customer service\nAbility to multitask and prioritize in a fast-paced environment\n experience is an asset\nPrior experience working with Opera or a related system\nFluency in English\nadditional languages are a plus\nYour team and working environment:\nIn 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture\nNote: Customization may be included for any specific local or legislative requirements, such as work permits\nOur commitment to Diversity & Inclusion:\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.","description_format":"text","description_chars":3085,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Arabic","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-01T18:16:09Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.658,"p_room":1,"age_days":8,"expected_fill_days":26,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/accor-front-office-receptionist-3","json_url":"https://alion.io/job/accor-front-office-receptionist-3.json","meta":{"generated_at":"2026-11-10T08:16:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19141,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8914},"rest":"https://alion.io/mcp/rest/get_company?id=8914"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Faccor-front-office-receptionist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Faccor-front-office-receptionist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Faccor-front-office-receptionist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/accor-front-office-receptionist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Faccor-front-office-receptionist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3590362}},{"tool":"search_jobs","arguments":{"company":"accor.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3590362},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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